Payment Project Manager

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Mission

The Payment Product team is a key enabler of Pluxee’s business. It covers benefit issuance, payment instrument management, merchant acceptance, transaction processing, and settlement.

To support our global roadmap, we are looking for a Business Analyst with a Product Manager / Product Owner with a Business Analyst mindset to help drive the evolution of our payment products, working closely with both local teams and global stakeholders.

Key Responsibilities

As a member of the Global Payment Product Team, your responsibilities will include :

• Gather and analyse business needs from local teams, partners, and internal stakeholders.
• Translate business needs into clear and detailed functional specifications (user stories, acceptance criteria, use cases).
• Manage and prioritize the product backlog to maximise business value
• Collaborate with the squad to refine tickets with the development team and participate in agile ceremonies.
• Follow implementation of features and coordinate releases
• Document processes and payment flows in a structured and reusable way.
• Support performance monitoring , through dashboards and key metrics.
• Facilitate collaboration between product, tech, and business teams
• Assist in handling major incidents , contributing to root cause analysis and improvements
• Support change requests (enhancements, new features), and help drive user adoption.

Expectations as to the role is that you will :

• Act as the functional owner of your scope : capture business needs, define and document product behavior, and guide the delivery.
• Develop a deep understanding of the payment transaction lifecycle ,
• Support the evolution and improvement of payment services by working closely with Product Managers, engineers, and local market teams.
• Ensure the consistency of functional documentation and contribute to the development of a standardized payment service catalogue .
• Bring structure, clarity, and a delivery mindset to an agile product team.
• Focus on execution and delivery , rather than strategic product definition or technical architecture.

Profile

• Payments and fintech knowledge : Solid understanding of digital payment flows, partners, and the value chain.
• Product & Agile experience : Demonstrated experience working as a Product Owner or Business Analyst in agile environments (Scrum, SAFe, etc.).
• Functional writing skills : Ability to translate complex business needs into structured and testable specifications.
• Analytical mindset : Strong problem-solving skills and ability to dive into data and processes to clarify issues and identify improvements.
• Communication & collaboration : Comfortable working with cross-functional teams and stakeholders across different countries and levels.
• Languages : Fluent in English; French or other languages are a plus.
• Mindset : Curious, pragmatic, structured, and delivery oriented.

Reporting to

You will be part of the Global Payment Product team, reporting to one of Lead Product Manager.

Location

Happy at work

1) A meaningful job : Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.

2) A great culture : People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!

3) An empowering environment : Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive workplace where all abilities are celebrated, and equal learning and growing opportunities are a given.