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Swan, spécialiste de la banque embarquée en Europe, recherche un Payment Operations Lead. Vous serez responsable de la gestion d'une équipe dédiée, jouant un rôle clé dans l'amélioration des opérations et l'automatisation des processus. Ce poste requiert un fort esprit d'analyse, une expérience significative et une capacité à naviguer dans des environnements dynamiques. Si vous êtes passionné par l'optimisation des opérations financières dans un cadre technologique innovant, rejoignez notre équipe à Paris.
Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).
Our mission
Banking belongs in business software
Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.
But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.
It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.
To learn more about us: About Swan ; Our story.
Your team
The Payment Group at Swan leverages industry knowledge, payments expertise,
and general insight to build and operate the banking products and the platform
that power cash collection, cash storage, and money movements for all Swan
financial products.
Ultimately, the group is working toward a future in which all the complexities of
handling money are hidden from Swan's partners and end-users—whether that's
adopting new payment methods, reconciling various entries (technical,
accounting, and cash), integrating with banks and financial partners globally, or
addressing regulatory obligations.
Within this Group, the Payment Operations team oversees our daily payment
operations and ensures compliance with all major regulatory obligations as a
financial institution around three core pillars:
Operational excellence—Because we handle money and perform sensitive
operations, we must deliver the highest quality service to both internal and
external stakeholders
Operational risk management—While we cannot eliminate all operational
risks, we must identify and mitigate them to protect both Swan and our endcustomers' assets
ROI-driven actions and priorities—We must use our resources efficiently and
focus our energy on what matters most: automation, cost efficiency, revenue
opportunities, and risk mitigation
Your mission
As we scale, we are looking for a leader with a process-oriented and automation
mindset to manage the team, increase our efficiency, direct our efforts where
they'll have the greatest company impact, and elevate the quality of everything
we do.
As the Payment Operations Lead, you'll report directly to Swan's VP Product &
Operations - Payment and manage two key functions:
Main tasks
As a manager-coach, you will support the team in achieving ambitious goals while
providing subject matter expertise and mentorship.
Your responsibilities will be:
You’re a great match if:
It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying!
Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.
When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.
Perks of being a Swanee:
Our values:
Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.
Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.
Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.
Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.
Be Human:We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.
You can find out more about our culture.