Order to Cash Specialist

European SaaS Benchmark; Paris; Sur place; EUR 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Equity – stock options

Lunch vouchers – €9/day

Transportation – 50% reimbursement

Healthcare insurance

RTT – 8 to 12 days off

Gymlib membership

Sabbatical – every three years, one‑mo

Free books

Remote work – hybrid policy

Team building events

Résumé du poste

Malt is seeking a Client Operations Specialist (Order to Cash) based in Paris to own the end-to-end order-to-cash cycle for our clients in France. You will manage invoicing, cash collection, payment allocations, and reporting, collaborating with stakeholders across Finance.

Fluency in English and French and strong Excel skills are essential, along with a proactive, autonomous mindset and excellent communication abilities.

Qualifications

• Experience in operational finance in a startup or B2B platform.
• Strong Excel skills and familiarity with financial tools.
• Fluent in English and French.
• Highly organized, detail-oriented, and autonomous.

Responsabilités

• Manage the full invoicing process to ensure accuracy and timely delivery to our clients.
• Drive cash collection efforts by monitoring overdues and engaging with clients to reduce outstanding debt.
• Execute precise payment allocation to keep our financial records up to date.
• Maintain and update reporting within our dedicated cash collection tools.
• Optimize existing processes to improve the efficiency of the order-to-cash cycle.
• Deliver high-quality support by maintaining strict JIRA response rate SLAs for internal and external queries.

Connaissances

Excel

Bilingual English-French

Organized

Detail-oriented

Stakeholder communication

Description du poste

Client Operations Specialist (Order to Cash)

In this role you will join the Client Ops team within the Finance department, reporting to Patricia Legendre. Based in our Paris office, your mission is to take full responsibility for the order-to-cash cycle for our clients in France.

Key responsibilities

• Manage the full invoicing process to ensure accuracy and timely delivery to our clients.
• Drive cash collection efforts by monitoring overdues and engaging with clients to reduce outstanding debt.
• Execute precise payment allocation to keep our financial records up to date.
• Maintain and update reporting within our dedicated cash collection tools.
• Optimize existing processes to improve the efficiency of the order-to-cash cycle.
• Deliver high-quality support by maintaining strict JIRA response rate SLAs for internal and external queries.

About you

• Experience: Previous experience in operational finance, ideally within a startup or B2B platform environment.
• Technical Skills: Strong Excel skills and comfortable navigating financial tools.
• Languages: Bilingual speaker in both English and French.
• Mindset: Highly organized, detail-oriented, and capable of working autonomously.
• Soft Skills: Positive, professional attitude and skilled communication to interact with stakeholders.

How to join the mission

• Initial Screening: First call with our Talent Acquisition team to discuss your background and expectations.
• Manager Interview: Meet Patricia Legendre, Client Operations Manager, to dive deeper into the role’s specifics.
• Business Case: A practical exercise to evaluate your analytical skills and approach to order-to-cash challenges.
• Final Round: Concluding interview with Benoît Charpentier, Head of Finance.

Benefits

• Onboarding – first week learning about our culture, products, and services.
• Equity – stock options for every Malter.
• Lunch vouchers – €9/day on your Swile card.
• Transportation – 50% reimbursement for any type of transport.Healthcare insurance – legal benefit.
• RTT – 8 to 12 days off per year.
• Sports – company participation in a Gymlib (Wellpass) membership.
• Sabbatical – every three years, one month fully paid sabbatical leave.
• Free books – we order books you want to read, no approval needed.
• Remote work – hybrid policy balancing on-site and home office.
• Team building – events organized every year.

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

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