Optician I - Weinstein Eye Dunkirk

Keplr Vision; Dunkerque; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An established industry player is seeking a compassionate and customer-focused individual to join their team. This exciting role involves ensuring patients receive top-notch care while helping them choose the perfect eyewear to suit their needs. You'll be responsible for managing inventory, educating patients about their options, and achieving sales goals in a supportive environment. If you're adaptable, eager to learn, and have a passion for customer service, this opportunity is perfect for you. Join a team that values personal growth and patient satisfaction, and make a real difference in people's lives.

Qualifications

• 0-3 years of experience preferred, but training is available for the right candidate.
• Excellent customer service and personal presentation are critical.

Responsabilités

• Ensure patients receive the best quality of care and manage eyewear inventory.
• Educate patients on corrective lens options and achieve sales goals.

Connaissances

Customer Service Skills

Organizational Skills

Multitasking Abilities

Professional Phone Etiquette

Adaptability

Description du poste

10700 Town Center Blvd, Dunkirk, MD 20754, USA

Job Description

Posted Monday, March 31, 2025 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable - open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary - we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.