Operations Manager GDM

Orange Business; La Tour; Sur place; EUR 45 000 - 70 000; Plein temps

Résumé du poste

An established industry player is seeking a Project Manager to lead dynamic teams and drive project success. In this role, you will oversee various aspects of project management, from status reporting to resource management, ensuring compliance and continuous improvement. This position offers an exciting opportunity to work in a vibrant environment where your leadership and problem-solving skills will shine. Join a forward-thinking company that values diversity and innovation, and take your career to the next level by tackling challenges that shape the future of digital integration.

Qualifications

• 3+ years of experience in project management and leadership.
• Bachelor’s degree in a relevant field or equivalent experience.

Responsabilités

• Manage projects and report on status metrics and client KPIs.
• Ensure quality compliance and manage resources effectively.

Connaissances

Management Skills

Project Management Skills

Customer Service Skills

Problem Solving Skills

Interpersonal Skills

Formation

Bachelor’s degree in Telecommunications

Bachelor’s degree in Computer Science

PMP/Synergy certification

Outils

MS PowerPoint

MS Excel

MS Outlook

MS Word

MS Teams

Description du poste

EVP Video

Company mission statement

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

• Project Management
• Project Status Reporting: metrics/narrative status reporting, client SLA/KPI variances, trend analysis
• Knowledge Management
• Quality & Compliance Management
• Training & Development
• Resource Management
• Matrix Management
• Business Performance
• Productivity & Efficiency
• Managing & Communicating Change
• Continuous ServiceImprovement
• Performance Management (team goals or objectives)
• Process Compliance & Adherence
• Escalation Management

About you

• Good Management/Leadership Skills
• Good Project Management Skills (PMP/ Synergy)
• Ability to work under pressure and to deal with multiple tasks
• Excellent customer service skills
• Good IT/communications background and problem solving skills
• Good interpersonal skills and ability to lead

Additional information

Education, qualifications, and certifications:

• Minimum of 3+ years of experience
• Bachelor’s degree in Telecommunications, Computer Science, Information Technology, related field or equivalent work experience
• PMP/ Synergy certification would be an advantage
• Computer skills: MS PowerPoint, Excel, Outlook, Word, Teams, etc.

Equal Employment Opportunity

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.