Operations Manager France - Marseille

Ovrsea; Marseille; Sur place; EUR 32 000 - 38 000; Plein temps

Résumé du poste

A next-generation freight forwarder is seeking an Operations Manager in Marseille to manage international transport and coordinate operations. The ideal candidate should be autonomous, have strong communication skills, and possess a background or interest in the transport industry. This full-time role offers a vibrant work environment, a focus on learning, and various benefits including commuter and meal vouchers.

Prestations

Commuter benefits

Meal vouchers

Healthcare coverage

Flexible remote policy

Qualifications

• Fluency in both French and English.
• Strong interest in the transport industry.
• Demonstrated excellent communication skills.

Responsabilités

• Manage global transport operations and customer portfolios.
• Coordinate and organize transport via air, sea, road, and rail.
• Participate in development and structuring of operational strategies.

Connaissances

Six Sigma

Lean

Management Experience

Process Improvement

Analysis Skills

Operations Management

Outils

Microsoft Outlook

Description du poste

Overview

Help us digitalize international freight transportation!

OVRSEA is a next-generation multimodal freight forwarder committed to simplifying and optimizing international freight management through technology. They coordinate the transports of 700 companies across 60 countries and provide their clients with a unique platform on which their teams can manage their shipments in a simple and transparent way. With already 160 employees globally they are continuing their growth in 2024 and hiring people internationally! Are you ready to join us and be a part of this exciting adventure

The Operations team

The Operations (Ops) Team is responsible for organizing and coordinating the international transportation needs of our clients. Serving as the primary point of contact the Ops team acts as a bridge between our customers and our carefully chosen service providers. The team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity excellence pedagogy and customer awareness are the guiding principles that drive our team.

This position is based in our new office Marseille. You will be the 1st Operation Manager locally and will work closely with the Sales team located there. We aim at expanding the Marseille Ops team next year.

Your missions as an Operations Manager at OVRSEA

As an Operations Manager you will be the primary coordinator of international transport managing our service providers including agents shipping and trucking carriers and customs brokers. You will keep clients informed about their shipment progress update them on key stages guide them through challenges and provide the best possible solutions when necessary. Committed to delivering high-quality service prompt responsiveness and reliability you will drive OVRSEAs growth with the following responsibilities :

• Global transport operations for large imports or exports (70%)
• Manage a portfolio of customers.
• Coordinate and organize air sea road and rail transport.
• Advise customers and proactively resolve issues.

Operational planning and pricing of international transport (10%)

• Response to customer requests for quotations : complete planning of international transport by sea air and rail.
• Participation in the improvement loop between quotation operations and invoicing: be able to step back and improve upstream to make operations run more smoothly and invoicing easier.

Manage customer invoicing (10%)

• Participation in the invoicing of transport files.
• Manage the contact with customers to explain the differences that may appear between the quotation and the billing.

Development and structuring (10%)

• Manage supplier relationships and negotiations (carriers & agents worldwide).
• Develop the teams knowledge (research and production of articles).
• Refine operational strategies.

What will this job bring you

• Relational skills: you will interact with people from more than 70 countries (customers service providers) from various industries and company sizes.
• We value a strong learning environment at OVRSEA. Continuous learning is very important to us which will allow you to solve rather complicated problems.
• We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.

Why join us at OVRSEA

• Join a corporate backed tech startup for an incredible human adventure. Together lets make a huge impact on the international transport revolution!
• Be part of our team of ambitious and talented individuals who share our values: analytical thinking quality execution and a deep thirst for learning.
• Experience a personalized onboarding program and a clear career trajectory with defined career paths for each team setting you up for success from day one.
• Work in a vibrant work environment and take on challenging projects collaborating with other teams while enjoying a high level of ownership and autonomy.
• Benefit for commuter benefits meal vouchers and healthcare France: Prime vacances 80% of Alans health insurance paid by OVRSEA Swile card with 10 per worked day flexible remote policy and other benefits.
• Engage in exciting events including weekly culture presentations (the famous OVRSEA PICs) learning sessions team rituals and great parties!

Are you the one

• Your colleagues and management recognize your autonomy and reliability. These qualities will be essential for working efficiently with your management team based in Paris.
• You have a strong interest in the transport industry. You are curious by nature and are never satisfied with the answer weve always done it this way.
• You can handle challenging situations: Ops days in transportation are exciting but intense. Lots of issues and requests at the same time and non-stop deadlines. You think solutions rather than problems and you are able to take initiative.
• You demonstrate excellent communication skills.
• You are fluent in both French and English.

Our recruitment process

• Screening call with Hugo Head of Operations in France (45).
• Interview including a transportation case study with one of our Operations Team Leaders and a Senior Operations Manager (60).
• Interview with Brieuc COO and cofounder and Audrey VP of Operations.
• Speed recruiting.
• The final proposal !

Still not convinced

Explore our story products teams and commitments by visiting this Notion.

Get a glimpse of our culture and our #1 value Learn together through a short video. Learn how we live this value through webinars cultural presentations and an immersive onboarding program that will introduce you to the exciting world of international transport.

Ready to join the crazy OVRSEA adventure Apply now and lets fly together!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

32000 - 38000 a year

Required Experience :

Manager

Key Skills

Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1