Operations Director - Fixed-Term employment contract

Elevate Global; Paris; Sur place; EUR 60 000 - 65 000; Plein temps

Résumé du poste

Join Elevate Global as an Operations Director, where you'll manage day-to-day client services and staffing operations. As a key player in a renowned agency, you'll ensure collaboration and operational efficiency while leading a team towards achieving ambitious goals aligned with company values and vision. Enjoy a competitive salary and the opportunity to impact the industry positively.

Qualifications

• Proven experience in an operational or business leadership role within an agency.
• Strong project management skills and financial acumen.
• Ability to build high-performing teams.

Responsabilités

• Lead collaboration between Client Services and Staffing teams.
• Monitor and optimize processes to ensure profitability.
• Ensure compliance across delivery and financial dimensions.

Connaissances

Employee Relations

Operations Management

Project Management

Leadership Experience

Financial Planning

Description du poste

We are a globally acclaimed people agency but we are more than an agency we are the industry-leading staffing partner that transforms connections between people and brands into unforgettable experiences.

Award-Winning Excellence : Standing tall as an industry leader Elevate redefines brand-consumer relationships with positive human connections and high-impact experiences.

Global Presence : With strategic offices in London Paris Berlin Atlanta and LA and a network of partner agencies spanning the globe Elevate is your unparalleled global events staffing agency. Our partnerships include collaborations with industry giants such as Formula 1 Meta Disney Coca-Cola Octagon Jack Morton On Location and more.

Innovation : Elevate doesnt just keep up; we lead the way in staffing using innovation and insight to create extraordinary moments.

More Than Staffing : Elevate goes beyond staffing. ESG and DEI are at the absolute forefront of everything we do. Our industry-leading data-driven reporting tool Impact provides real-time insights backed by over 250 individual data points empowering brands to understand and connect with their consumers.

ELEVATING PEOPLE & PURPOSE

As a people-centric agency we pride ourselves on the authenticity and individuality of our teama true reflection of our People-People Company Value. Our commitment to Elevating Purpose goes beyond words with concrete actions in our social and environmental initiatives. We firmly believe in the importance of inclusive organisations and the staffing industry and were proud to be at the forefront of this movement.

Fairness is at our core. We believe in hiring the best person for the job and valuing our teams diverse mix of cultures perspectives skills and experiences. We absolutely welcome applications from anyone with a disability and ask you to indicate if you require any adjustments during the interview or application process so we can support you.

THE ROLE

This role will serve as the right hand to the Managing Director taking accountability for the day-to-day operational management of our client services and staffing teams.

How your role links to Elevates four core values :

• People People building a bridge between the clients and field staff ensuring relationship building in every direction is at the heart of everything we do
• Elevation each project should be evaluated and learned from to ensure we are elevating each project we do with a client to make it the best it can possibly be
• Take Pride We are a people business so take pride in the fact that you will be working within the biggest cog in the wheel. Our reputation should be built on the excellent work that we take pride in doinG
• Better Together The work we put in should be divided and conquered between the team. The Account Managers and Account Directors within the team will always be there as a listening ear to guide you and support where necessary

The Operations Director role will report into the Managing Director.

This role is a full time position on a fixed-term employment contract. We are looking for someone ASAP and will be replacing an absent employee this role will end when the person returns and will likely be until 18

July at the latest.

ROLES & RESPONSIBILITIES

• Act as the glue between the Client Services Team (CST) and Staffing departments ensuring seamless collaboration and operational efficiency to deliver on business objectives.
• Monitor and optimise processes between CST and Finance to ensure profitable operationally sound solutions are developed prior to deal close. Oversee project invoicing and reconciliation according to the agreed schedule and support with payment follow-ups.
• Lead both departments with a growth mindset fostering a culture aligned with company values and long-term vision.
• Provide dynamic leadership to departmental sub-heads holding them accountable for performance and delivery against SMART objectives.
• Build CST capability and confidence in delivering insight-led projects and support the organic growth of Elevate IMPACT services.
• Take ownership of forecasting accuracy for all confirmed (won) client work.
• Ensure full compliance from the Staffing Team across delivery financial and legal dimensions.
• Achieve and maintain a minimum average GP of 33% and meet quarterly net profit targets for the department.

REQUIREMENTS SKILLS & EXPERIENCE

• Proven experience in an operational and / or business leadership role within an agency environment ideally with exposure to the event staffing sector.
• A track record of building and leading high-performing teams that deliver excellence for blue-chip clients.
• Experience managing large and complex portfolios of client work.
• Proactive solutions-oriented mindset with the ability to anticipate challenges and resolve issues independently.
• Strong interpersonal skills with the ability to build trusted relationships with stakeholders at all levels.
• Excellent communication and listening skills with the confidence to address challenges and make sound decisions.
• Commercially astute with demonstrable financial acumen and strong problem-solving capabilities.
• Strong project management skills with a disciplined approach to timelines and delivery.
• Financially literate with exposure to budgeting forecasting and financial systems.
• Highly organised with exceptional attention to detail and time management skills.
• Confident communicator negotiator and presenter.
• Collaborative team player with the ability to influence and work effectively alongside senior stakeholders.

SALARY

This role offers a salary between 60000 - 65000 per annum depending on experience.

Job description is not all inclusive. Elevate reserves the right to amend this job description at any time.

Ready to Elevate Your Career Apply Now and Be Part of Something Extraordinary! #ElevateYourCareer #JoinUsNow

Required Experience :

Director

Key Skills

Employee Relations,Employee Evaluation,Management Experience,Profit & Loss,Conflict Management,Operations Management,Project Management,Budgeting,Leadership Experience,Supervising Experience,Leadership management,Financial Planning

Employment Type : Contract

Experience : years

Vacancy : 1

Yearly Salary Salary : 60 - 65