Operations Data & Automation Trainee

Back Market; Bordeaux; On-site; EUR 42,000 - 64,000; Full time

Job summary

Back Market, a global marketplace for refurbished devices, is hiring for Trade-in Operations. You will work near day-to-day operations, executing processes, and using data, automation, AI and process improvement to make operations simpler, faster and more scalable.

You will analyze data to identify recurring issues, build reports, and prototype automation. The role focuses on standardising processes, designing scalable workflows, and preparing the service for growth across markets and

Qualifications

• Experience in operations or process improvement.
• Ability to build reports and dashboards.
• Strong problem-solving and initiative.
• Comfort with data-driven decision making.

Responsibilities

• Maintain the Trade-in Catalog and product matching.
• Monitor pricing and identifying inconsistencies.
• Support Seller limit adjustments and Seller reactivation processes.
• Update customer and agent-facing content.
• Support transactional CRM communications.
• Monitor fraud-related processes.
• Investigate operational issues and coordinate incident resolution.

Skills

Analytical thinking

Process improvement

Data analysis

Job description

Back Market, a global marketplace for refurbished devices, is hiring for Trade-in Operations. You will work near day-to-day operations, executing processes, and using data, automation, AI and process improvement to make operations simpler, faster and more scalable.

You will analyze data to identify recurring issues, build reports, and prototype automation. The role focuses on standardising processes, designing scalable workflows, and preparing the service for growth across markets and