Operations Coordinator - Paris Hub & Driver Experience

Bolt; Saint-Ouen-sur-Seine; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Wellness perks

Stock options

Hybrid schedule with 12 in-office days

Job summary

Bolt is seeking an organised, energetic Operations Coordinator to join our ride-hailing operations in Paris. Based at our Saint-Ouen partner hub, you will welcome and support new drivers, helping to make the space lively, useful and welcoming.

You will work with a Team Lead and an Operations Manager, coordinate the hub’s day-to-day activities, organise workshops and events across Île-de-France, track results, and lead cross-functional projects with HQ and French teams to improve operations.

Qualifications

• First experience in customer service, sales, hospitality or event hosting.
• Build rapport easily with people from different backgrounds.
• Rigorous, detail-oriented and proactive.

Responsibilities

• Welcome and support drivers and their first rides.
• Coordinate hub day-to-day operations, reception and safety.
• Organise workshops, meetups and events across Île-de-France to connect drivers and build loyalty.
• Track results and lead cross-functional projects with HQ and French teams to improve operations.

Skills

Customer service

Event hosting

Communication

Problem solving

French fluency

Teamwork

Job description

Bolt is seeking an organised, energetic Operations Coordinator to join our ride-hailing operations in Paris. Based at our Saint-Ouen partner hub, you will welcome and support new drivers, helping to make the space lively, useful and welcoming.

You will work with a Team Lead and an Operations Manager, coordinate the hub’s day-to-day activities, organise workshops and events across Île-de-France, track results, and lead cross-functional projects with HQ and French teams to improve operations.