Operations Coordinator - Paris

Bolt; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Wellness perks

Annual company events

1-month paid sabbatical after 5 years

Résumé du poste

Bolt is seeking an Operations Coordinator to support ride-hailing operations across France. The ideal candidate will onboard new drivers, maintain essential documentation, and act as the primary contact for key partners, ensuring a high-quality service.

This role demands excellent organizational skills, a sociable nature to connect with partners, and the ability to work under pressure. A rewarding salary, stock options, and wellness perks await the right candidate looking to advance in the mobility industry.

Qualifications

• First successful experience in sales.
• Ability to network with diverse individuals.
• Strong organization skills and ability to handle stress.

Responsabilités

• Onboard and train new drivers to Bolt’s platform.
• Travel regularly to onboard new drivers in cities across France.
• Verify and maintain driver and vehicle documentation.
• Coach partners to improve performance.
• Be the primary contact for key accounts and resolve issues.
• Collaborate with headquarters to improve processes.

Connaissances

Sales experience

Networking skills

Organizational skills

Fluent in French

Familiarity with computer tools

Description du poste

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19‑year‑old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you’ll learn fast alongside some of the best people in the industry.
• Join one of Europe’s leading technology companies, backed by world‑class investors including Sequoia.

About the Role

We are looking for a sharp, highly‑organised Operations Coordinator to support our France ride‑hailing operations. This person will be executing operational functions and partner‑facing initiatives to ensure a consistent quality of service, partner satisfaction, scalability, and support across the growing network of partners all around France. You will be working closely with a high‑performing team along with the Team Lead and an Operations Manager. Let’s build the future of transport together.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Main Tasks And Responsibilities

• Onboard and train new drivers to Bolt’s platform.
• Travel on a regular basis to onboard new drivers around France cities.
• Verify, maintain, organise and audit driver and vehicle documentation.
• Be an ambassador for Bolt and coach partners to improve their performance.
• Be the primary point of contact for our key accounts and resolve any issues they might have.
• Work with headquarters to improve existing processes.

About You

• You have a first successful experience in sales. You are a go‑getter, you like to solve problems.
• You are social. You can easily network with people of all backgrounds. You are fluent in French.
• You are organised. You deliver stuff on time & handle stress like James Bond.
• You are familiar with computer tools.
• Experience in sharing economy, tech business, transport industry, startup or dynamic high‑growth company.
• Experience in product launches or running a business.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1‑month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in‑person collaboration with our hybrid model, including at least 12 monthly in‑office days.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.