Operational Excellence Analyst H/F

GEODIS; Lyon; Sur place; EUR 42 000 - 65 000; Plein temps

Résumé du poste

GEODIS in Lyon, France seeks an Operational Excellence Analyst to drive adoption, sustainability, and continuous improvement of OE tools across Global Contract Logistics through analytics, training, and community engagement.

Collaborate with Operations, Regional and Country teams, BI, and IT to enhance performance visibility, knowledge sharing, and governance. Fluent English required in a fast-paced environment.

Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, Data Analytics, Operations Management, or related field.
• 2-5 years of experience in Operational Excellence, Supply Chain, Logistics, Business Analytics, Continuous Improvement, or related disciplines.
• Strong analytical and problem-solving skills.
• Experience with reporting and analytics tools, including Power BI and Microsoft Excel.
• Experience working with operational data, dashboards, and performance reporting.
• Strong communication, organization, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Fluent English; additional languages are an advantage.

Responsabilités

• Support the administration, testing, maintenance, and enhancement of Operational Excellence solutions.
• Assist with user onboarding, training, issue resolution, and adoption activities.
• Support solution documentation, standards, and knowledge management.
• Develop and maintain reports, dashboards, scorecards, and performance tracking tools.
• Analyze operational and performance data to identify trends, risks, and opportunities.
• Support governance reviews and performance reporting activities.
• Develop communications, training materials, presentations, and engagement content supporting Operational Excellence initiatives.
• Support community forums, workshops, knowledge-sharing sessions, and best-practice programs.
• Assist with creation of visual content, animations, success stories, and communication campaigns to promote Operational Excellence tools and programs.
• Catalog tested innovations, promote and support their deployment within our operations.

Connaissances

Analytical skills

Problem solving

Communication

Stakeholder management

Prioritization

Formation

Bachelor's degree or equivalent

Outils

Power BI

Microsoft Excel

Description du poste

The Operational Excellence Analyst supports the adoption, sustainability, and continuous improvement of Operational Excellence tools, programs, and standards across Global Contract Logistics through analytics, communications, training, community engagement, and operational support activities.

Working closely with Operations, Regional and Country teams, Business Intelligence, and IT, the Analyst helps drive user adoption, performance visibility, knowledge sharing, and continuous improvement across the Operational Excellence community.

Key Responsibilities :

Solutions Support & Administration

• Support the administration, testing, maintenance, and enhancement of Operational Excellence solutions.
• Assist with user onboarding, training, issue resolution, and adoption activities.
• Support solution documentation, standards, and knowledge management.

Analytics & Performance Visibility

• Develop and maintain reports, dashboards, scorecards, and performance tracking tools.
• Analyze operational and performance data to identify trends, risks, and opportunities.
• Support governance reviews and performance reporting activities.

Communications & Community Engagement

• Develop communications, training materials, presentations, and engagement content supporting Operational Excellence initiatives.
• Support community forums, workshops, knowledge-sharing sessions, and best-practice programs.
• Assist with creation of visual content, animations, success stories, and communication campaigns to promote Operational Excellence tools and programs.
• Catalog tested innovations, promote and support their deployment within our operations.

Qualifications :

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, Data Analytics, Operations Management, or related field.
• 2-5 years of experience in Operational Excellence, Supply Chain, Logistics, Business Analytics, Continuous Improvement, or related disciplines.
• Strong analytical and problem-solving skills.
• Experience with reporting and analytics tools, including Power BI and Microsoft Excel.
• Experience working with operational data, dashboards, and performance reporting.
• Strong communication, organization, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Fluent English; additional languages are an advantage.