Operational Excellence Analyst H/F

GEODIS INTERSERVICES; Lyon; Sur place; EUR 42 000 - 56 000; Plein temps

Résumé du poste

GEODIS INTERSERVICES is seeking an Operational Excellence Analyst to support adoption, sustainability, and continuous improvement of OE tools, programs, and standards across Global Contract Logistics through analytics, communications, training, community engagement, and operational support.

Working with Operations, Regional and Country teams, BI, and IT, the Analyst helps drive user adoption, performance visibility, and knowledge sharing across the OE community.

Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, Data Analytics, Operations Management, or related field.
• 2-5 years of experience in Operational Excellence, Supply Chain, Logistics, Business Analytics, Continuous Improvement, or related disciplines.
• Strong analytical and problem-solving skills.
• Experience with reporting and analytics tools, including Power BI and Microsoft Excel.
• Experience working with operational data, dashboards, and performance reporting.
• Strong communication, organization, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Fluent English; additional languages are an advantage.

Responsabilités

• Support the administration, testing, maintenance, and enhancement of Operational Excellence solutions.
• Assist with user onboarding, training, issue resolution, and adoption activities.
• Support solution documentation, standards, and knowledge management.
• Develop reports, dashboards, scorecards, and performance tracking tools.
• Analyze operational and performance data to identify trends, risks, and opportunities.
• Support governance reviews and performance reporting activities.
• Develop communications, training materials, presentations, and engagement content supporting Operational Excellence initiatives.
• Support community forums, workshops, knowledge-sharing sessions, and best-practice programs.
• Assist with creation of visual content, animations, success stories, and communication campaigns to promote Operational Excellence tools and programs.
• Contribute to the development and maintenance of Operational Excellence standards, methodologies, and supporting materials.

Connaissances

Analytical skills

Problem solving

Communication

Stakeholder management

Multitasking

Fluent English

Formation

Bachelor's degree in Supply Chain Management, Engineering, Business Administration, Data Analytics, Operations Management, or related field

BAC+5 / MASTER

Outils

Power BI

Microsoft Excel

Description du poste

Fonctions Supports - Business Excellence

Operational Excellence Analyst H/F

The Operational Excellence Analyst supports the adoption, sustainability, and continuous improvement of Operational Excellence tools, programs, and standards across Global Contract Logistics through analytics, communications, training, community engagement, and operational support activities.

Working closely with Operations, Regional and Country teams, Business Intelligence, and IT, the Analyst helps drive user adoption, performance visibility, knowledge sharing, and continuous improvement across the Operational Excellence community.

Key Responsibilities

Solutions Support & Administration

• Support the administration, testing, maintenance, and enhancement of Operational Excellence solutions.
• Assist with user onboarding, training, issue resolution, and adoption activities.
• Support solution documentation, standards, and knowledge management.

Analytics & Performance Visibility

• Develop and maintain reports, dashboards, scorecards, and performance tracking tools.
• Analyze operational and performance data to identify trends, risks, and opportunities.
• Support governance reviews and performance reporting activities.

Communications & Community Engagement

• Develop communications, training materials, presentations, and engagement content supporting Operational Excellence initiatives.
• Support community forums, workshops, knowledge-sharing sessions, and best-practice programs.
• Assist with creation of visual content, animations, success stories, and communication campaigns to promote Operational Excellence tools and programs.

Continuous Improvement Support

• Support Continuous Improvement, Lean, and Operational Excellence initiatives through analysis, coordination, communications, and project support.
• Contribute to the development and maintenance of Operational Excellence standards, methodologies, and supporting materials.

Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, Data Analytics, Operations Management, or related field.
• 2-5 years of experience in Operational Excellence, Supply Chain, Logistics, Business Analytics, Continuous Improvement, or related disciplines.
• Strong analytical and problem-solving skills.
• Experience with reporting and analytics tools, including Power BI and Microsoft Excel.
• Experience working with operational data, dashboards, and performance reporting.
• Strong communication, organization, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Fluent English; additional languages are an advantage.

100

Lyon

BAC+5 / MASTER