Onsite IT Support Technician (m / f / d)

DXC Technology; Aas; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading company is seeking Onsite IT Support Technicians to enhance digital workplace experiences for users worldwide. Responsibilities include maintaining IT systems, providing solutions for issues, and training users. The role requires fluency in German and English, along with relevant experience. The company offers flexible working hours, competitive salary, and opportunities for career development.

Prestations

Flexible working time models

Competitive salary package

Training and mentoring for career development

Opportunity to work with cutting-edge technologies

Challenging projects with opportunities for rapid advancement

Qualifications

• Two or more years of relevant experience.
• Experience with ServiceNow tickets.

Responsabilités

• Ensure efficient operation and maintenance of various IT systems.
• Provide effective solutions for software and hardware issues.
• Guide users with simple, step-by-step instructions.

Connaissances

Fluency in German

Fluency in English

Interpersonal skills

Outils

ServiceNow

Microsoft Windows

Apple OS

Microsoft Office 365

Description du poste

As part of our collaboration with a global strategic partner, we aim to deliver an enhanced digital workplace experience for thousands of users worldwide. To support our growth, we are seeking Onsite IT Support Technicians (m / f / d) at various client locations across Germany (Berlin, Potsdam, Dresden, Eschborn, Gerlingen, München, Hamburg, Markdorf, Ratingen, St Ingbert, St Leon Rot, Walldorf).

Key responsibilities:

• Ensure efficient operation and maintenance of various IT systems, inspecting, prioritizing, and maintaining systems to high standards.
• Provide effective solutions for software and hardware issues.
• Respond to user inquiries and guide users with simple, step-by-step instructions.
• Record technical issues and solutions in the Knowledge Management System, updating knowledge articles with relevant information.
• Enable end users through training and education.

What do we expect?

• Two or more years of relevant experience.
• Fluency in German and English.
• Experience with ServiceNow tickets.
• Assistance with software deployment and related issues (standard & non-standard).
• Support of Microsoft Windows, Apple OS, and Microsoft Office 365.
• Support for IT devices and software, including peripherals and hardware upgrades.
• Smart Hands experience supporting printers, scanners, servers, and storage.
• Support for meeting room equipment and network infrastructure.
• Willingness to work onsite at client locations.
• Strong commitment to quality service and interpersonal skills.

What do we offer?

• Flexible working time models.
• Competitive salary package.
• Training and mentoring for career development.
• Opportunity to work with cutting-edge technologies in enterprise environments.
• Challenging projects with opportunities for rapid advancement.

At DXC, we value the unique contributions of our people. We foster an inclusive culture that powers our results. We are committed to diversity and equal opportunity employment.

Our values have earned us recognition as one of the top global employers, including Top 25 in Comparably's "Best Global Culture 2021" and Top 50 in "Best CEO 2020" rankings.

Thank you for considering this opportunity. If you believe you're a good fit, we look forward to your application!