On-Site Services Consultant itinérant sur 2 sites ( 78 & 02)

GEA Group; France; Sur place; EUR 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Experience in a dynamic global company

Work with cutting-edge technology

Exposure to international teams

Résumé du poste

GEA Group in France is looking for an IT Support Specialist to ensure local operational stability and service continuity. The ideal candidate should have an Associate’s degree in computer science along with 4 years of relevant experience. Responsibilities include resolving IT issues, maintaining documentation, and guiding users on IT processes. GEA offers exposure to international teams and cutting-edge technology, fostering skills in problem-solving and collaboration.

Qualifications

• 4 years of related experience in IT.
• Proficient in local language and English.

Responsabilités

• Ensure operational stability and service continuity for the site.
• Provide support for infrastructure and network issues.
• Coordinate with Service Desk and IT teams.
• Maintain and update local IT documentation.

Connaissances

Problem-solving ability

Customer service oriented

Strong written and verbal communication

Proficient in Microsoft ecosystem

Collaborative team player

Structured and organized

Adaptability

Formation

Associate’s degree in computer science

Outils

Microsoft 365

Azure

SharePoint

Description du poste

About the position

Your responsibilities and tasks

• Ensure local operational stability and service continuity for your site.
• Provide hands‑on support for infrastructure, workplace, and network issues.
• Coordinate with the Service Desk, Service Delivery Managers, and Competence Centers to manage local escalations and recurring problems.
• Support the local implementation of IT changes, rollouts, relocations, and infrastructure activities.
• Maintain and update local IT documentation, ensuring accuracy, compliance, and transparency.
• Guide users in the proper use of GEA IT processes, tools, and security practices.
• Identify and communicate risks, improvement opportunities, and feedback from local operations to the On‑Site Services organization.
• Represent Global IT professionally toward site management and other local stakeholders.
• Promote GEA IT standards, policies, and governance principles as well as the On‑Site Services vision and culture within the local organization, acting as a visible and trusted face of GEA IT.

What You'll Gain

• Experience in a dynamic global company.
• Work with cutting‑edge technology.
• Exposure to international teams and diverse cultures.
• Develop problem‑solving, communication, and collaboration skills.

Your profile and qualifications

• Associate’s degree in computer science and 4 years of related experience.
• Strong written and verbal communication with proficiency in local language and English.
• Problem‑solving ability and proactive work approach.
• Adaptability and eagerness to learn.
• Collaborative team player.
• Customer service oriented.
• Structured, organized, and independent.
• Available for occasional travel.

Required skills and experience

• Proficient in Microsoft ecosystem (Windows, Office Suite, Teams, Microsoft 365, Azure, SharePoint).
• Proven ability to coordinate between users, Service Desk, and central IT teams effectively as well as to translate business needs into IT actions on‑site.
• Broad understanding of workplace, infrastructure, and network technologies.
• Experience with IT processes, governance, and security standards.
• Interest in digitalization, industrial connectivity, and IT/OT integration.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.