Omni-Channel Retail Sales Manager

Michaels; Nouvelle-Calédonie; Sur place; EUR 48 165 - 65 679; Plein temps

Avantages offerts par ce poste

401(k) match

Employee discounts

Medical/dental/vision coverage

Tuition assistance

Résumé du poste

Michaels is seeking a Sales Manager for our Greensboro, NC store who will lead a high‑performing selling culture, manage front‑end operations, and ensure brand standards and service excellence across the floor. The role focuses on coaching team members, driving conversion, and delivering strong KPI results through customer‑focused leadership.

You will provide MOD coverage, oversee POS and Self‑Checkout, coordinate in‑store programs, and promote loyalty participation while maintaining safety and

Qualifications

• 3+ years retail leadership experience.
• Proven ability to coach teams to deliver customer service and sales goals.
• Experience leading store operations and POS systems.

Responsabilités

• Lead front-end operations and customer experience to drive sales.
• Provide MOD coverage and supervise daily store activities.
• Ensure adherence to SOPs and company programs.

Connaissances

Retail leadership

Customer experience

Coaching

POS systems

Outils

POS system

Self-checkout

Description du poste

Michaels is seeking a Sales Manager for our Greensboro, NC store who will lead a high‑performing selling culture, manage front‑end operations, and ensure brand standards and service excellence across the floor. The role focuses on coaching team members, driving conversion, and delivering strong KPI results through customer‑focused leadership.

You will provide MOD coverage, oversee POS and Self‑Checkout, coordinate in‑store programs, and promote loyalty participation while maintaining safety and