Office Manager

BAA Training; Paris; Sur place; EUR 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance 100% from day one

Additional holidays after 2 years

Wellness Day

Résumé du poste

BAA Training in Paris is seeking a proactive Office & Client Services Administrator to support daily operations in a fast-paced, international setting. You will be the first contact for clients and internal teams, handling inquiries, organizing events, travel, and coordinating facilities.

You will join a globally oriented aviation company and collaborate with colleagues across Europe, delivering high quality service while growing in a dynamic, multicultural environment.

Qualifications

• At least one year of experience in client service, office management, or administration in an international environment.
• Proficient in Microsoft Office 365 and document management systems.
• Fluent in English and comfortable communicating in French.
• Independent, proactive, and able to manage multiple tasks in a dynamic setting.

Responsabilités

• Provide high-quality service to clients, ensuring a professional customer experience.
• Act as the first point of contact for office and client matters, owning and redirecting requests as needed.
• Handle incoming inquiries via email and other communication channels.
• Coordinate internal events and team activities.
• Coordinate daily office activities and ensure compliance with company policies.
• Ensure facilities and meeting rooms are clean and presentable.
• Manage business travel arrangements for employees and clients, including flights and accommodation.
• Manage service suppliers and invoices, and document management.

Connaissances

Client service

Office administration

Time management

English proficiency

Outils

Microsoft Office 365

Document management systems

Shared inboxes

Description du poste

Join our Paris team and be part of a global aviation company where no two days are the same. If you enjoy working with people from different cultures, communicating in English, and taking ownership of your work, this is an opportunity to grow in an exciting international environment.

We promise a highly challenging field and wide scope of responsibilities, which will initially cover:

Client & Office Service

• Providing high-quality service to internal and external clients, ensuring a consistent and professional customer experience
• Acting as the first point of contact for office and client matters, owning and redirecting requests as needed
• Handling incoming internal and external enquiries via email and other communication channels
• Organizing and coordinating internal events and team activities

Office Operations & Facilities

• Coordinating daily office activities to ensure smooth operations and compliance with company policies
• Ensuring office facilities, meeting rooms, and common areas (including the kitchen) are operational, clean, and presentable
• Owning office premises, conducting regular cleanliness and facility checks, and handling urgent issues
• Managing business travel arrangements for employees and clients, including booking flights and accommodation
• Managing service suppliers, including hotels and travel providers, ensuring cost effective agreements
• Managing and administering documents through internal systems
• Managing office supplies, monitoring stock levels, and placing orders when needed
• Managing office and service invoices, including verification and uploading to internal systems

Coordination & Systems

• Cooperating with office management teams in Lithuania and Spain to ensure alignment and continuity
• Using company IT systems to support and ensure smooth office management processes
• Working according to approved company processes and procedures
• Contributing to short-term and long-term goals in line with company objectives
• Performing other duties and responsibilities assigned by the direct manager

We dream about a team member who:

• Has at least one year of experience in client service, office management, or administration, in an international environment
• Is comfortable with Microsoft Office 365, has experience with document systems or shared inboxes
• Uses English confidently at an effective operational level and communicates comfortably in French
• Works independently, is self-motivated, and takes ownership of responsibilities
• Manages multiple tasks and priorities in a dynamic, international setting
• Demonstrates analytical thinking and good time management
• Has experience coordinating business travel, including flights and accommodation
• Willingly shares knowledge and supports team collaboration
• Maintains a respectful, positive, and service-oriented attitude
• Is eager to learn and interested in aviation and an international workplace

What we offer you:

• A health Insurance covered 100% from the first employment day
• Additional holiday days for loyalty after 2 years of work for the company
• A Wellness Day to take care of yourself and a Birthday Day to celebrate
• Mental gym to support your emotional wellbeing from Mindletic
• An entertainment flight with a full flight aviation training simulator
• Convenient parking space at the company campus
• Extensive onboarding plan to ease your integration into the company
• An international and multicultural environment in a vibrant industry
• Opportunities to grow, if you're motivated to develop your career