Office Manager

swan.io; Paris; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Swan, un spécialiste bancaire en pleine croissance, recherche un gestionnaire d'installations pour optimiser ses espaces de travail à Paris et au-delà. Vous serez responsable de créer un environnement inspirant et durable, tout en coordonnant les opérations internes et en soutenant les initiatives environnementales et sociales. Si vous êtes passionné par la durabilité et aimez travailler dans un cadre dynamique, rejoignez notre équipe.

Prestations

25 jours de congés + RTT

Carte de déjeuner Swile

Transport mensuel

Assurance santé Alan

Réductions sur Classpass et Gymlib

Politique hybride de travail à distance

Retraite annuelle en équipe

Qualifications

• 3-4+ ans d'expérience en gestion d'installations, de préférence dans un environnement international.
• Fluent en français et en anglais.
• Expérience sur des sujets de durabilité (empreinte carbone, politiques vertes).

Responsabilités

• Gérer les opérations quotidiennes et la maintenance des bureaux.
• Coordonner les équipes de sécurité et de conformité.
• Superviser l'ouverture de nouveaux bureaux dans différentes villes.

Connaissances

Organisation

Négociation

Conscience environnementale

Gestion de projets

Service à la clientèle

Formation

Expérience en gestion de bureaux ou d'installations

Description du poste

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand. Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance, and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

To learn more about us: About Swan ; Our story.

Job Description

Summary

As Swan expands across multiple geographies, our offices and environmental impact play a pivotal role in shaping our internal culture.

In this role, you will take full ownership of our workplace experience across Paris, Barcelona, and Berlin, with potential expansion to new locations such as Italy and Belgium.

Your mission

Your primary mission is to make Swan’s workspaces inspiring, sustainable, and efficient environments for our teams — in Paris and beyond — while helping the company enhance its environmental and social impact practices.

Main tasks

• Manage our headquarters in Paris (~200 people): maintenance, repairs, office improvements, daily operations, and service provider coordination.
• Follow and regularly update the seating plan for our Paris office and coordinate team relocations.
• Manage onsite security, maintain all regulatory health and safety documentation, and coordinate security and safety training initiatives.
• Own relationships with landlords, office suppliers, facility vendors, and key service contracts (cleaning, security, catering, etc.).
• Oversee the setup, maintenance, and scaling of our offices in Amsterdam, Barcelona, and Berlin — and lead potential openings in new cities.
• Coordinate with our IT, Events, & People teams to ensure a smooth in-office experience and logistics for internal events.
• Follow the travel and expense policy and ensure it is clear, compliant, and cost-efficient.
• Drive impact initiatives, including carbon footprint reporting, action planning, sustainability projects, and diversity and accessibility initiatives.
• Explore and assess potential certifications like B-Corp and act as a facilitator on ESG topics across teams.
• Collaborate cross-functionally with People, Finance, and Legal to align facility operations and impact strategy with company objectives.

Your team

You’ll join a dynamic People team focused on delivering an exceptional employee experience. The team is composed of passionate individuals who care deeply about people, sustainability, and scalable culture.

Our team emphasizes employee experience and operational excellence. We are a small but impactful team working with HR, Talent Acquisition, and Office roles, collaborating closely with business and tech teams. You’ll report to the Chief People Officer and work with local office stakeholders, the finance department, and external providers.

Preferred experience

You’re a great match if:

• You have 3-4+ years of experience in office, facility, or workplace management, preferably in an international and/or scale-up environment.
• You possess strong organizational and negotiation skills, capable of managing multiple projects, sites, and vendors.
• You are environmentally conscious and have experience working on sustainability topics (carbon footprint, green policies, diversity & inclusion, etc.).
• You are fluent in French and English, comfortable collaborating across geographies and functions.
• You are proactive, resourceful, and service-minded, always anticipating potential office or impact challenges.
• You have previous experience with remote site management and/or office openings in multiple countries (a plus).
• Our ideal teammate: Empathetic, skilled, frank. We value challenging each other and leaving egos aside.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying!

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we consider your work experience, skills, and personality. We aim to improve diversity and inclusion actively.

About Swan

Perks of being a Swanee:

• Holidays: 25 days + RTT
• Meal Vouchers: Swile card for meals on work days.
• Transport: Monthly mobility package, including options for sustainable commuting.
• Health insurance (mutuelle): Alan.
• Sports: Discounts via Classpass and Gymlib.
• Hybrid remote policy: Work from home 2 days/week.
• Offsite: Annual team gathering.
• We value diversity and inclusion as core principles.

Our values:

Swan’s core values guide our daily actions:

• Simplicity: Making complex things simple.
• Long Term: Supporting growth and climate commitments.
• Excellence: Striving for high-quality banking services.
• Be Human: Acting with kindness and integrity, caring for the planet.

Learn more about our culture.

Recruitment process

• A 30-minute video call with our Talent Acquisition Manager.
• Meet your future manager for an hour.
• Complete a Business Case to understand future challenges.
• Peer interview with team members.
• Final interview with the Chief People Officer for high-level insights.