Northern Europe Account Director

TrackBack; Lyon; À distance; EUR 50 000 - 80 000; Plein temps

Résumé du poste

A leading company is seeking a qualified multilingual Account Director focused on Northern Europe. This role involves managing key client relationships, advising on product usage, and contributing to customer success strategies, all within a collaborative team atmosphere that supports flexibility and professional growth.

Prestations

Remote / flexible working

Opportunities for professional development

Collaborative and inclusive team environment

Qualifications

• Proven experience in managing and developing client relationships.
• Strong interpersonal skills for communication at all levels.
• Ability to work under pressure and meet tight deadlines.

Responsabilités

• Plan and deliver Customer Success Strategy for clients.
• Advise clients on best practices for TrackBack products.
• Review trends to produce monthly client reports.

Connaissances

Client relationship management

Presentation skills

Interpersonal skills

Fluency in English

Fluency in French

Fluency in German

Pressure management

Description du poste

Are you a multilingual Account Director based in Northern Europe?We're seeking an experienced English- and French-speaking Account Director to lead and grow our key client relationships across Northern Europe.

In this role, you will :

• Plan and deliver the Customer Success Strategy for each of your clients.
• Advise clients on the implementation and best practice use of TrackBack products.
• Attend and participate in multi-agency and strategic meetings.
• Review and analyse trends to produce monthly client reports.

You should have :

• Proven experience in the management and development of client relationships, including preparing and delivering presentations.
• Strong interpersonal skills relating to individuals at all levels, both internally and externally.
• Ability to work under pressure, use initiative, prioritise, and work to tight deadlines.
• Verbal and written fluency in English and French (essential).
• Verbal and written fluency in German (desirable).

We offer :

• Remote / flexible working, to support work-life balance, with travel to client sites.
• Opportunities for professional development and career progression.
• A collaborative and inclusive team environment.

If you're ready to take the next step in your career with us we'd love to hear from you. Just email your CV to [emailprotected] with the subject Northern Europe Account Director and we will be in touch with a copy of the full job description and to discuss next steps.

No agencies please.