NLP Expert (AI Engineer) AI Clichy-Levallois

Ikatan; Clichy; Sur place; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Premium work environment

PS5 / Switch 2 / table games

Health insurance (Benefiz)

Meal vouchers (Swile)

Holiday bonus

Résumé du poste

IKATAN is seeking a talented AI/NLP Engineer to join our growing team in Île-de-France. You will design and integrate NLP/NLU engines for voicebots and chatbots, and apply Generative AI to automate customer service with real-time insights.

You will work with leading frameworks (Hugging Face, LangChain) and major LLM APIs to build scalable solutions, monitor model accuracy, and collaborate with cross-functional teams to deliver impactful outcomes for our clients.

Qualifications

• Master's degree in AI/DS/CS or equivalent.
• Significant experience in NLP and conversational technologies.
• Proficiency with leading frameworks and major LLM APIs.

Responsabilités

• Design and integrate NLP/NLU engines for voicebots and chatbots.
• Implement Generative AI solutions to automate customer service.
• Develop sentiment analysis tools for real-time customer interaction insights.
• Monitor model accuracy, manage training phases, and fine-tune responses.
• Integrate AI engines with contact center tools via APIs.

Connaissances

Innovative

Analytics

Communicator

Formation

Master's degree (BAC+5) in AI Engineering, Data Science, or Computer Science

Outils

Hugging Face

spaCy

LangChain

OpenAI

Anthropic

Dialogflow

Rasa

Description du poste

Founded in 2022, IKATAN means "link" in Indonesian. More than just a catchy name, it's at the core of our DNA. Our true added value lies in the connections we forge daily:

Internally: Among our consultants, to build true All-Star Teams where mutual support is a fundamental principle.

With our clients: To move beyond the 'supplier' cliché and become their trusted strategic partner.

In our projects: By perfectly aligning our clients' requirements with our consultants' career objectives. That's the synergy of success!

Rapid growth:

In just 3 years, our approach has proven successful, and the journey has taken off.

We have grown from:

3 passionate founders to a team of 40 collaborators.

a single initial project to over fifteen active clients.

a historical specialization (contact centers) to recognized expertise in the hottest topics in Tech.

Our Scope of Expertise (What you will offer our clients!):

Customer Experience (CX) & CRM: We revolutionize end-to-end customer relationships (digital journeys, automation, cutting-edge CRM tools, operational performance).

Unified Communications: We modernize, secure, and industrialize the telecom infrastructures of tomorrow.

Data & Artificial Intelligence: We leverage data (generative AI, Machine Learning, business algorithms, custom dashboards) to give our clients a competitive edge.

Your main achievements will include:

• NLP/NLU Development: Design and integrate natural language understanding engines for complex voicebots and chatbots.
• Generative AI: Implementing solutions based on LLMs (Large Language Models) to automate and enhance customer service responses.
• Sentiment Analysis: Developing semantic analysis tools to measure customer satisfaction and the tone of customer interactions in real time.
• Training & Optimization: Monitor model accuracy, manage training phases (fine-tuning), and improve the relevance of responses.
• IT Integration: Connect AI engines to contact center tools and business knowledge bases via APIs.

Your Profile

You are our ideal candidate if you have

Technical Skills

• Frameworks & LLMs: You are proficient in leading frameworks (Hugging Face, spaCy, LangChain) and the APIs of major LLMs (OpenAI, Anthropic).
• Bot Platforms: You have previous experience working with bot platforms (Dialogflow, Rasa) or call analytics solutions.

Personality

• Innovative: You are passionate about AI and stay constantly up to date on the latest research publications.
• Analytics: You know how to handle data with precision to identify effective patterns.
• Communicator: You knowhow to explain how AI works to non-technical audiences in a way that reassures and convinces them.

Experience

• Education: You have a master's degree (BAC+5) in AI Engineering, Data Science, or Computer Science.
• Experience: You have significant experience in NLP (Natural Language Processing) and conversational technologies.

Join Us

Why is it so great to work WITH US?

• A role with diverse and cross-functional responsibilities – no time for boredom!
• A young, dynamic team full of positive energy!
• As one of the first, you will be a key pillar of a rapidly growing company.
• A positive atmosphere and genuine human interactions.
• A premium work environment equipped with state-of-the-art facilities.
• Quality entertainment: PS5, Switch 2, ping-pong, foosball.
• Comprehensive health insurance (Benefiz), meal vouchers (Swile), and a holiday bonus.

The Recruitment Process

• First Contact: A call with our recruitment manager to discuss your goals and our vision.
• Showcasing Your Skills: Create and submit your personalized Skills Portfolio to our client.
• The Meeting: An interview with the end client to confirm that the technical and personal fit is right.
• Feedback: We'll get back to you quickly to kick off the adventure!