Network Engineer and Service Delivery

N Consulting; Paris; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

N Haguenau Production Area Network Engineer role at N Consulting Ltd is looking for an experienced professional to operate and improve the PAN infrastructure supporting manufacturing operations. You will maintain high availability, participate in incident resolution, and drive network lifecycle activities.

You will collaborate with cybersecurity, MES, automation, and IT teams, ensuring secure remote access and alignment with global standards.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Network Engineering, or equivalent experience.
• Hands-on experience in enterprise/industrial networking.
• Experience supporting manufacturing or OT environments.
• Proven incident management and operational service support experience.
• Experience with MSPs and infrastructure vendors.

Responsibilities

• Operate, maintain, and improve Haguenau Production Area Network infrastructure.
• Ensure high availability and performance of network services for manufacturing.
• Manage network lifecycle: installations, upgrades, replacements, decommissioning.
• Maintain network documentation, topology diagrams, standards, and procedures.
• Support factory infrastructure projects requiring network integration.
• Act as 2nd/3rd level support for PAN incidents and requests.
• Lead troubleshooting and RCA for outages and performance issues.
• Participate in major incident bridges and crisis management.
• Collaborate on security and compliance with cyber teams.

Skills

LAN/WAN/WLAN

routing

switching

network security

Cisco/Fortinet/Aruba

Troubleshooting

monitoring/tools

incident management

OT/industrial networks

Education

Bachelor’s or Master’s in CS/IT/Network Eng.

Tools

Fortigate

Cisco

Scalance

Aruba

Job description

Network Engineer and Service Delivery at N Consulting Ltd

PAN Operations & Service Delivery

• Operate, maintain, and continuously improve the Haguenau Production Area Network infrastructure.
• Ensure high availability and performance of network services supporting manufacturing operations.
• Manage network lifecycle activities including installations, upgrades, replacements, and decommissioning.
• Maintain network documentation, topology diagrams, standards, and technical procedures.
• Support factory infrastructure projects requiring network integration.

Incident Management & Operational Support

• Act as second and third-level support for PAN-related incidents and service requests.
• Lead technical troubleshooting and root cause analysis for network outages and performance issues.
• Participate in major incident bridges and crisis management activities when required.
• Identify recurring issues and drive permanent corrective actions.
• Provide on-call or escalation support during critical production disruptions.
• Maintain incident records, operational runbooks, and knowledge articles.
• Monitor service health and proactively address capacity, reliability, and performance risks.

Network Security & Compliance

• Implement and maintain network segmentation strategies for production environments.
• Ensure compliance with Siemens cybersecurity policies and factory security requirements.
• Support vulnerability remediation and security improvement initiatives.
• Collaborate with cybersecurity teams during audits, risk assessments, and incident investigations.
• Maintain secure remote access and connectivity solutions for manufacturing systems.

Monitoring & Performance Management

• Monitor network infrastructure utilizing centralized monitoring and logging solutions.
• Analyze trends to identify bottlenecks, capacity risks, and reliability concerns.
• Define and track operational KPIs for availability, incident resolution, and service quality.
• Drive continuous service improvement initiatives based on operational data.
• Support implementation of the global Production Area Network architecture.
• Ensure local solutions align with global standards and reference architectures.
• Contribute to standardization, automation, and simplification initiatives within the Global Factory Network Service.
• Participate in PAN migration and modernization projects.

Stakeholder Management

• Act as primary interface between factory operations, manufacturing IT, cybersecurity, and external service providers for networking topics.
• Collaborate closely with production, maintenance, automation, MES, and infrastructure teams.
• Support project planning, change implementation, and technical decision-making.
• Provide technical consulting for factory expansion, new production lines, and digitalization initiatives.

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Network Engineering, or equivalent experience.

Experience

• Several years of hands-on experience in enterprise or industrial networking.
• Experience supporting manufacturing, factory, or OT environments.
• Proven experience in incident management and operational service support.
• Experience working with managed service providers and infrastructure vendors.

Technical Skills

• Strong knowledge of LAN, WAN, WLAN, routing, switching, and network security technologies.
• Experience with Cisco, Fortinet, Scalance, Aruba, or comparable enterprise networking platforms.
• Technical expertise/experience with Fortigate Firewall ZONE technology
• Understanding of industrial networking protocols and manufacturing environments.
• Knowledge of network monitoring, packet analysis, and troubleshooting tools.
• Experience with network segmentation and cybersecurity concepts.

Preferred Qualifications

• Experience with Production Area Networks (PAN) or Operational Technology (OT) environments.
• Understanding of MES, Industrial Edge, IIoT, and shopfloor systems.
• Cisco CCNP, CCIE, Fortinet NSE, or equivalent certifications.
• Experience with infrastructure automation and network-as-code concepts.