[Montblanc] E-Commerce Executive (8M Contract) at Montblanc

Montblanc; Montblanc; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Montblanc seeks an E-Commerce Executive to manage daily MTB e-commerce channels, including e-BTQ and e-retailers. You will report to the eCommerce manager and ensure accurate sales, merchandising, customer service, and inventory management with timely warehouse fulfilment.

The role requires 3–5 years in e-commerce, CMS and SAP experience, and strong Excel and communication skills. This is a full-time on-site position based in France.

Qualifications

• Bachelor's Degree
• 3-5 years of experience in e-Commerce
• Experience with e-retail channels is preferred (SSG, Kakao giftshop, Naver)
• Experience with CMS systems is a plus
• Experience with payment gateways and inventory systems

Responsabilités

• Manage day-to-day e-commerce operations for MTB channels (e-BTQ and e-retailers)
• Oversee order management, API issues, and ISBA registrations
• Handle promotions, PLV, shipping materials, and product registrations for e-retailers
• Perform site management, quality checks, translations, and content updates for e-BTQ
• Coordinate with SCM and Finance on stock, sales, and monthly close
• Support CS for customer/technical issues on RIC system

Connaissances

E-commerce

Data analysis

Communication

Teamwork

Formation

Bachelor's Degree

Outils

MS Excel

CMS

SAP

API systems

Description du poste

Apply for [Montblanc] E-Commerce Executive (8M Contract) at Montblanc in 11, KR. This Full time on site position offers great opportunities for career growth.

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

MAIN PURPOSE

Responsible for all day-today management of MTB e-Commerce channels(e-BTQ and e-retailers) while reporting into the eCommerce manager to ensure that all activities (sales, e-merchandising, customer service, e-retailer shop & inventory management and warehouse fulfilment etc.) are performed accurately, to a high standard and in a timely manner whilst maximizing sales and profit.

KEY RESPONSIBILITIES

• Key responsibility 1: e -retail o rder management Daily order management
• Key responsibility 2: e -retail API system management follow-up with daily API technical issues & manual ISBA order registration upon occurrences.
• Key responsibility 3: e -retail & e -BTQ general operations Contract management for e-retailers to negotiate promotion opportunities PLV order & management for logistics Shipping materials management (packaging, return/exchange forms, product care form etc.) New product registration for e-retailer including API setting & product quality related information update Checking on daily sales record including sales per margin, return fee with Finance team Monthly closing closely working with Finance team Shipping materials management (return form, product care form, packaging material, etc.) SAP/ISBA management for return and exchange products Return/exchange product validation (2c, destroy, repair etc.) Stock management & inventory transfer in the system Collaborate with SCM team to manage product availability Manual stock level management per each channels Product assortment plan
• Key responsibility 4: e -BTQ Site management Quality check on translation for product-detail page Visual data management E-BTQ site and relevant error management (Functionality & Text change etc.)
• Key responsibility 5: e -retail Promotion plan and execution Banner (exposure) plan and execution and relevant communication with retailer Contents management (Promotion page image creation and registration) Banner development for DF e-com channels (on a quarterly basis)
• Key responsibility 6: e -com CS Support CS team to manage customer and technical issues on RIC system Embossing/engraving setting for logistics & management (machine setup, purchasing materials etc.) Embossing/engraving related CS management

QUALIFICATIONS:

• Bachelor's Degree
• 3-5 years of experience in e-Commerce
• Experience working for e-retail ecommerce channels is preferred (especially with SSG, Kakao giftshop and Naver)
• Experience working for e-BTQ with CMS system is plus
• Experience working with payment gateways, E-commerce business platforms and inventory etc.
• SAP experience preferred

SKILLS:

• MS Office (especially excel) skills are required
• Strong analytical and reporting skills

PERSONAL SKILLS:

• Detail oriented
• Good communication skills
• Team player