Monitoring & Incident Engineer - FinTech Payments (Remote)

EPI Company; France; À distance; EUR 45 000 - 70 000; Plein temps

Résumé du poste

EPI Company is seeking a Monitoring Support Engineer to join a dynamic team focused on creating a unified payment experience in Europe. You will monitor systems, resolve incidents, and collaborate closely with cross-functional teams.

The ideal candidate has 4-10 years of experience in a technical support role, familiarity with APIs, and strong problem-solving skills. EPI promotes a remote-first culture, allowing team members to work from their home country while meeting in person quarterly.

Qualifications

• 4–10 years of experience in technical/platform monitoring.
• Bachelor's degree in computer science, IT, or related field.
• Hands-on with APIs and performance monitoring.

Responsabilités

• Monitor systems to ensure uptime and minimize disruptions.
• Resolve incidents to maintain platform stability.
• Orchestrate major incident management across teams.

Connaissances

Technical monitoring support engineering

Problem-solving

Incident management

API monitoring and debugging

Communication with non-technical stakeholders

Formation

Bachelor's degree in Computer Science or IT

Outils

Datadog

Jira

Databricks

Java/Kotlin

Description du poste

EPI Company is seeking a Monitoring Support Engineer to join a dynamic team focused on creating a unified payment experience in Europe. You will monitor systems, resolve incidents, and collaborate closely with cross-functional teams.

The ideal candidate has 4-10 years of experience in a technical support role, familiarity with APIs, and strong problem-solving skills. EPI promotes a remote-first culture, allowing team members to work from their home country while meeting in person quarterly.