Mid Market Account Manager - Climate School H/F

AXA Climate; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global environmental solutions provider is seeking an Account Manager in Paris to manage 30-50 mid-market client accounts. The role involves onboarding new customers, managing product deployments, and fostering long-term relationships to maximize product adoption. Candidates should have a strong interest in environmental topics, 2 years of relevant experience, and fluency in both French and English.

Qualifications

• 2 years of experience in Account Management, Customer Success, or Sales.
• Ability to manage a large portfolio of clients.
• Experience in identifying upselling and cross-selling opportunities.

Responsabilités

• Onboard new customers and ensure they become autonomous using our product.
• Manage the deployment of products and updates.
• Create long-term relationships with strategic accounts.
• Maintain a pipeline of active opportunities to close.

Connaissances

Strong interest for environment topics

Strong organizational and multitasking skills

Commercial acumen

Proactive problem-solving abilities

Teamwork

Fluent in French and English

Description du poste

Overview

Climate School and Axa Climate

The Climate School is part of Axa Climate (Corporate site, LinkedIn), which has developed complete business lines to help tackle climate change adaptation (Climate School, Insurance, Industry/Agri/Finance/Public Adaptation). Globally, we are a team of 200 climate experts, headquartered in Paris, spread over 5 continents and driven by the same desire for impact.

Discover the Climate School (open access) by clicking here

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In two years we grew to 50 team members and 150 clients, and we are constantly onboarding new ones. Therefore we are looking for an engaged and passionate Account Manager to help us take care of our Mid-Market clients.

Your will be managing a portfolio of 30-50 accounts with the following responsibilities :

• Onboard an abundant flow of new customers and give them the support and tools needed to be quickly autonomous with our product
• Manage and secure the deployment of our products and their updates
• Identify the most strategic accounts in your portfolio to create long-term relationships with them to maximize their product adoption, answer new needs with our other products and reduce potential risks of churn
• Generate and maintain a pipeline of qualified, active opportunities and manage them to close

Requirements

• Strong interest for environment topics
• A background in Account Management, Customer Success and/or Sales (2 years)
• Strong organizational and multitasking skills to handle a large portfolio of SMB clients simultaneously
• Demonstrated commercial acumen and ability to identify upselling and cross-selling opportunities
• Teamwork
• Proactive problem-solving abilities and a customer-centric approach
• Fluent in French and English, German is a plus