MICE Sales Manager

Accor; Issy-les-Moulineaux; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A luxury hotel property in Issy-les-Moulineaux is seeking a MICE Sales Manager to represent the brand. The role involves promoting the hotel, generating revenue, developing marketing strategies, and maintaining client relationships. Candidates should have a minimum of 5 years in a sales role with leadership experience and fluency in Portuguese and English. This position offers exclusive benefits and the chance to shape memorable guest experiences.

Prestations

Discounts at Accor properties

Dining and wellness discounts

Exclusive team benefits

Qualifications

• Minimum 5 years in a similar sales role, including 2 years in supervision.
• Fluent in Portuguese and English (spoken and written).
• Responsible, reliable, detail-oriented.

Responsabilités

• Represent the hotel as the voice and ambassador of the brand.
• Promote and sell the hotel focusing on MICE segments.
• Develop creative marketing ideas for the department.

Connaissances

Fluent in Portuguese

Excellent communication skills

Interpersonal skills

Negotiation skills

Problem-solving skills

Teamwork abilities

Formation

Degree in Hospitality, Business, or related field

Outils

MS Office

Opera Cloud

Description du poste

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Victoria Golf Resort & Spa Managed by Accor

The property will be managed by Accor under a white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort & Spa will be rebranded as a Fairmont property, featuring exceptional golf facilities and natural surroundings that complement the wider Fairmont Hotels & Resorts portfolio. Accor will ensure a seamless transition, integrating Fairmont’s brand markers and local cultural touches to position the hotel as a key part of the local community and destination.

Company Description

Victoria Golf Resort & Spa Managed by Accor

The property will be managed by Accor under a white label during its renovation. Once completed, it will be rebranded as a Fairmont hotel, with a focus on luxury, golf, and natural beauty. The transition will be smooth, with efforts to incorporate local culture and community engagement.

Job Description

MICE Sales Manager M/F/X

Represent Victoria Golf Resort & Spa as the voice and ambassador of the brand.

As a MICE Sales Manager, you will promote and sell the hotel, embodying its spirit of warm, elegant, and thoughtful service. Your organizational skills, creativity, and network will help craft tailored proposals and build lasting relationships, contributing to memorable guest experiences and impactful events.

If driven by results, passionate about hospitality, and skilled in building client loyalty, join us to shape the future of luxury sales at this landmark destination.

Summary of Responsibilities:

Reporting to the Director of Sales, key responsibilities include, but are not limited to:

• Offer professional, friendly, and engaging service
• Provide prompt and courteous service to guests and clients
• Conduct performance reviews post-probation and annually
• Ensure compliance with PMP requirements
• Generate revenue via in-house and external sales and events
• Develop creative marketing and communication ideas to enhance the department
• Identify and acquire new MICE clients
• Attend trade shows, roadshows, and industry events to promote the brand
• Create innovative events such as themed dinners, fashion shows, and charity events
• Stay informed about regional events
• Supervise proposals, billing, and event execution
• Attend events to ensure guest satisfaction
• Maintain positive relationships with guests, suppliers, partners, and sales networks
• Keep promotional materials up to date
• Perform administrative tasks for the department
• Develop action plans based on performance feedback
• Train team members using Train The Trainer (TTT) methodology
• Lead by example, applying LQA standards
• Keep profile updated in INES
• Perform other duties as assigned

Qualifications:

• Minimum 5 years in a similar sales role, including 2 years in supervision
• Fluent in Portuguese and English (spoken and written)
• Degree in Hospitality, Business, or related field is a plus
• Knowledge of regional tourism landscape
• Strong teamwork and collaboration skills
• Proficient in MS Office; Opera Cloud knowledge is a plus
• Excellent communication and negotiation skills
• Interpersonal and problem-solving skills
• Responsible, reliable, detail-oriented
• Ability to work efficiently under pressure

Additional Information

Our Values:

Respect: We value individuality and treat everyone with fairness and dignity.

Belonging: We celebrate diversity, support one another, and stand together.

Integrity: We build trust through respect and authenticity.

Empowerment: We encourage initiative and creating unforgettable experiences.

Excellence: We cherish connections and making others feel special.

Diversity and Inclusion: We promote an inclusive environment for all talents.

Employee Benefits:

Enjoy exclusive benefits such as upgrades, extended stays, discounts at Accor, Fairmont, and Raffles properties, dining and wellness discounts, and more. We prioritize caring for our team and rewarding your dedication.