Medical Information Specialist and Team Lead - Dutch speaking - VAF131

ProductLife Group; France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading medical information company in France is seeking a Medical Information Specialist and Team Lead. The role requires managing medical inquiries in French, English, and Dutch, providing guidance to healthcare professionals, and maintaining professionalism under pressure. Ideal candidates should have a degree in life sciences or pharmacy and at least one year of experience in a similar role.

Qualifications

• Minimum 1 year of experience in Medical Information or similar roles.
• Strong scientific background in life sciences or pharmacy.
• Experience interacting with healthcare professionals in a professional setting.

Responsabilités

• Manage and respond to medical information enquiries in multiple languages.
• Handle enquiries from healthcare professionals, consumers, and stakeholders.
• Be available for on-call duties outside regular working hours.

Connaissances

Fluency in French

Fluency in Dutch

Fluency in English

Interpersonal skills

Organizational skills

Formation

Degree in life sciences, pharmacy, or related fields

Outils

Proficiency with software tools

Description du poste

We are seeking a Medical Information Specialist and Team Lead (W / M) to join and strengthen our team.

Group 10 Responsibilities

• Manage and respond to medical information enquiries in French, English, and Dutch.
• Handle enquiries from healthcare professionals (HCPs), consumers, and other stakeholders via phone and email.
• Be available for on-call duties to address needs outside regular working hours when required.

Group 12 Profile

• Experience: Minimum 1 year of experience in Medical Information or similar roles (e.g., interacting with HCPs or consumers in a professional setting).
• Education: Strong scientific background (e.g., degree in life sciences, pharmacy, or related fields).
• Language Skills: Fluency in Dutch, English, and French (both written and spoken).
• Interpersonal Skills: Comfortable speaking with HCPs over the phone, providing accurate and professional responses. Ability to handle difficult or stressful situations, including phone crises and managing complaints from dissatisfied individuals. Maintain a calm and composed demeanor under pressure.
• Technical Skills: Proficiency with software tools and adaptability to work in diverse environments. Willingness to learn new systems and technologies.
• Personal Qualities: Highly organized, capable of prioritizing tasks and managing multiple responsibilities. Resilient, with a strong work ethic and dedication to excellence.