Medical Information Specialist 187/188

Medical Information Specialist 187/188, Paris

Client: ProductLife Group

Location: Paris, France

Job Category: -

EU work permit required: Yes

Job Reference: 407b4e287478

Job Views: 1

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

1. Respond to requests for information (medical, pharmaceutical, consumer…) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception.
2. Detect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM – as required by the client.
3. Record cases to be handled on paper and/or computer, in French or English.
4. Restore managed calls in the ad hoc tool.
5. Under the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person.
6. Carry out quality control of certain telephone call reports according to the decision tree in force.
7. Receive, file, and acknowledge receipt of documents sent by client laboratories.
8. Maintain the IT sub-units up to date.
9. Report files to the client laboratories, if necessary.
10. Participate in telephone permanence (according to the days and hours determined).
11. Participate in drafting procedures, operating methods, and agreements directly related to this activity.

Group 11 Profile

• Diploma in Sciences. License, Master 1 or 2.
• Languages: French and possibly another European language.
• Proficiency in Excel / Word.