Medical Information Officer- German Speaker

ProductLife Group; Courbevoie; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A reputable medical services firm in Courbevoie is seeking a Medical Information Officer with fluency in English and German. This role involves responding to medical inquiries, maintaining data quality, and drafting professional responses under supervision. Candidates should hold a diploma in sciences and have prior related experience. Proficiency in Excel and Word is also required.

Qualifications

• Fluent in both English and German.
• Experience in medical information preferred.
• Degree in relevant scientific field required.

Responsabilités

• Respond to medical information requests in English and German.
• Maintain quality control over telephone call reports.
• Draft written responses for health professionals.

Connaissances

Fluent in English

Fluent in German

Proficiency in Excel

Proficiency in Word

Formation

Diploma in Sciences / Degree / Master 1 or 2

Description du poste

Group 10

ProductLife Group is looking for a Medical Information Officer- German Speaker to join its MI Department. The latter will have the responsibilities as below :

Responsibilities

• Respond to requests for information (medical, pharmaceutical, consumer…) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception
• Detect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM – as required by the client
• Proceed to the recording of the cases to be handled on paper and / or computer, in English and German.
• Restore managed calls in the ad hoc tool
• Under the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person
• Carry out quality control of certain telephone call reports according to the decision tree in force
• Receive, file and acknowledge receipt of documents sent by client laboratories
• Maintain the IT sub-units up to data
• Carry out the reporting of files to the client laboratories, if necessary
• Participate in the telephone permanence (according to the days and hours determined)
• Participate in the drafting of procedures, operating methods and agreements directly related to his / her activity

Profile

• Diploma in Sciences / Degree / Master 1 or 2
• Languages : English and German (FLUENT)
• Austrian dialect is a plus
• Excel / Word
• Similar experience would be preferred