Medical Front Office - Patient Service Specialist - KORT - Split

Select Medical; Versailles; Sur place; Plein temps

Résumé du poste

An established industry player is seeking a Patient Service Specialist to enhance patient experiences at their outpatient physical therapy center. In this pivotal role, you will manage patient interactions and ensure smooth operations at the front desk. Your responsibilities will include greeting patients, scheduling appointments, and communicating with various stakeholders to facilitate care. This role is vital in creating a welcoming environment and ensuring that patients feel informed and cared for from the moment they arrive. If you have a passion for customer service and a desire to make a difference in patient care, this opportunity is perfect for you.

Qualifications

• 1 year of front desk experience in a healthcare setting.
• Strong customer service and communication skills.

Responsabilités

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage patient communications.

Connaissances

Customer Service

Communication Skills

Scheduling

Formation

High School Diploma or GED

Description du poste

Overview

Position:Patient Service Specialist

Location: Versailles, KY (Primary location) & Frankfort, KY (Secondary location)

Type of Employment: Fulltime - SPLIT

Schedule: Weekdays - Monday through Thursday (9am to 6pm) & Friday (8am to 5pm)

Compensation: Starting at $15/hour (pending experience)

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.