Media Tech, DCO

ENGINEERINGUK; Paris; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An innovative firm is seeking skilled Data Center Technicians to join their expanding Infrastructure Operations team. This exciting role involves working in cutting-edge data centers, where you'll be responsible for the sanitization and liquidation of data center equipment. Ideal candidates will possess a solid understanding of server hardware and networking, along with problem-solving and customer service skills. This position offers the opportunity to thrive in a dynamic environment that promotes creativity and career progression from day one. Join a diverse team committed to safety, security, and cost-efficiency in the cloud services sector.

Qualifications

• 1+ years of hardware troubleshooting and repair experience.
• High school diploma or equivalent required.

Responsabilités

• Handle hard drives: installation, removal, destruction, and documentation.
• Manage asset lifecycle changes and implement process improvements.
• Serve as the point of contact during high-severity events.

Connaissances

Hardware Troubleshooting

Customer Service Skills

Problem-Solving

Communication Skills

Formation

High School Diploma

Associate’s Degree in IT

Description du poste

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View more categories | View less categories | Sector: Media and Publishing | Contract Type: Permanent | Hours: Full Time

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers, including servers, storage, networking, power, and cooling equipment, ensuring continual access to our customers. We work on challenging problems with a diverse team of engineers, specialists, and security experts, committed to safety, security, and cost-efficiency. We foster an inclusive culture that encourages innovation and ownership.

Data Center Operations involves designing, installing, and maintaining large-scale cloud infrastructure. We seek skilled Data Center Technicians passionate about technology to help expand our cloud services. This role offers the opportunity to work in cutting-edge data centers, serving as a primary contact for internal and external customers, including network engineers, hardware vendors, and contractors.

AWS provides a dynamic environment that promotes creativity, development, and career progression in areas such as Systems, Network, or Database Engineering, Software Development, Support, Operations, or Project Management, starting from day one.

We are expanding our Infrastructure Operations team and are looking for Data Center Media Technicians responsible for sanitization and liquidation of data center equipment. The role requires coordination across teams, technical aptitude, situational awareness, and excellent communication skills. Candidates should be process-oriented and capable of deploying improvements swiftly, operating effectively under pressure while adhering to data handling policies.

Ideal candidates will have:

• A working understanding of server hardware
• A basic understanding of networking hardware
• Problem-solving experience and customer service skills
• The ability to lift up to 18 kg unassisted and participate in group lifts over 18 kg in tight spaces
• Local travel within Paris, Île-de-France region

We are committed to diversity and inclusion. Amazon is an equal opportunity employer, welcoming applicants regardless of race, gender, age, disability, or other protected statuses. For accommodations, visit this link.

Key job responsibilities

• Handling hard drives: installation, removal, destruction, and documentation via ticketing system
• Unpacking/repacking electronics and relocating equipment
• Removing/Installing networking equipment
• Escalating issues to senior staff as needed
• Performing data sanitization prior to liquidation or destruction
• Managing asset lifecycle changes
• Implementing process improvements and documenting inefficiencies
• Interacting with vendors and contractors
• Working in a 24x7 environment, including non-business hours and rotating shifts
• Serving as the point of contact during high-severity events

BASIC QUALIFICATIONS

• 1+ years of hardware troubleshooting and repair experience
• High school diploma or equivalent

PREFERRED QUALIFICATIONS

• Associate’s degree or higher in IT or 2+ years of IT experience
• Progressive career growth in technical roles
• Proficiency in professional communication
• Experience managing work through ticketing systems and coordinating with management
• Experience in root cause analysis for hardware issues
• Alignment with Amazon’s Leadership Principles

Amazon is an equal opportunity employer committed to diversity. For more information on accommodations, visit this link.