Marketing Manager France

Align Technology; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Join a dynamic and innovative team dedicated to building Autonomous AI Agents for customer support and e-commerce. This role offers the opportunity to lead the development of impactful Ruby on Rails applications while focusing on delivering exceptional value to users. As a part of a small, agile team, you'll engage in various projects, including LLM research and performance enhancements, all aimed at automating customer support processes. If you're driven by excellence and eager to tackle new challenges in a fast-paced environment, this is the perfect opportunity for you to make a significant impact.

Qualifications

• Experience in building large Rails applications with a focus on quality and iteration speed.
• Familiarity with LLMs is a significant advantage.

Responsabilités

• Lead the development of backend projects using Ruby on Rails.
• Engage in A/B testing and new feature development to enhance user experience.

Connaissances

Ruby on Rails

PostgreSQL

Redis

A/B Testing

LLM Research

Frontend Development

Description du poste

Yuma is building Autonomous AI Agents dedicated to customer support and e-commerce. We have a fairly advanced platform supporting more than a hundred paying customers. Our agents are powered by knowledge and processes, taking actions and fetching external information from internal apps as needed.

Our top merchants are automating up to 60% of their support tickets through Yuma.

Role Overview

We are still a small team of 6 engineers, but we are moving quickly! Iteration speed is key. We have built a lot over the past year, but there is still so much to do! We do a mix of iterations, A/B testing, LLM research projects, new feature development, performance work, and more. We are heavily focused on delivering value to our users and are very product-focused.

Our backend is a standard Ruby on Rails API powered by PostgreSQL, Redis, and Sidekiq jobs. We already have a fair amount of load ingesting and processing millions of support tickets monthly.

About You:

You have led and built multiple large Rails applications, and you always strive for excellence. You are pragmatic, making the right trade-offs that favor speed of iteration while maintaining high product quality. You are driven by delivering the best experience and value to your users. You might have a preference for working on backend projects, but you aren't afraid of frontend work. Rails has no secrets for you.

Recent experience playing with LLMs is a huge plus, and is becoming mandatory in 2024. Building with LLM and a non-deterministic output is a very different kind of engineering too!

If you are relentless and looking to join an early, hard-working team, we want you. We are seeking someone who is looking to embrace a new challenge and commit to it 100%.

Your diploma doesn't matter to us; we only care about your skills.

OUR CULTURE

Please, if you are considering applying, first read our culture page.