Manager, Workforce Management Strategy Consulting

Job Type: Permanent
Work Model: Hybrid
Reference code: 128858
Primary Location: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

What will your typical day look like?

We are seeking a dynamic and experienced Manager to join our Workforce Management team. This role is pivotal in helping our clients navigate the complexities of WFM & Timekeeping transformation, leveraging innovative strategies and technologies to drive organizational change and improve scheduling & payroll service delivery.

Key Responsibilities:

• Lead and manage WFM transformation projects, ensuring alignment with client objectives and delivering high-quality outcomes.
• Develop and implement WFM strategies that enhance organizational effectiveness, employee experience, and business performance.
• Collaborate with clients to assess current WFM processes, identify areas for improvement, and design future-state WFM operating models.
• Utilize data analytics and insights to inform WFM strategy and decision-making.
• Provide thought leadership on WFM trends, best practices, and emerging technologies.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.
• Build and maintain strong client relationships, acting as a trusted advisor on WFM transformation initiatives.
• Contribute to business development efforts, including proposal writing and client presentations.

About the team

Deloitte is one of the leading professional services firms, providing audit, tax, consulting, and financial advisory services to a wide range of clients. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500 companies. At Deloitte Canada, we are committed to fostering a culture of inclusion, collaboration, and high performance.

Enough about us, let’s talk about you

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or MBA is preferred.
• A minimum of 5-7 years of experience in HR or WFM consulting, WFM transformation, or a related field.
• Proven track record of managing complex WFM transformation projects from inception to completion.
• Strong understanding of WFM processes, technologies, and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to work collaboratively in a team environment and manage multiple priorities.
• In-depth understanding of the latest WFM technologies and a keen interest or experience in artificial intelligence (AI) applications within WFM.

Total Rewards

The salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days off for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada.