Job Description
Position Summary: Manages and oversees the day-to-day activities of Site Start-up (SSU) personnel in accordance with Standard Operating Procedures (SOPs), regulatory directives, and study-specific plans. Emphasizes effective resourcing and personnel development. Provides oversight and leadership for site start-up project delivery; coordinates inter-departmental and client communication; and helps resolve administrative, personnel, and project issues.
Essential Functions:
- Develop, mentor, manage, and coach SSU personnel to ensure quality standards are maintained. Promote individual career development and accountability.
- Maintain routine 1:1 meetings with SSU personnel for task management and career growth.
- Serve as SME support for Site Start-up activities.
- Ensure SSU personnel work to high-quality standards and comply with SOPs, guidelines, project plans, and regulations.
- Provide resources, training, and access to systems for personnel.
- Contribute to training plan development and ensure training goals are met.
- Ensure administrative tasks compliance (time entry, training, billing, expenses).
- Participate in hiring processes, including CV review and interviews.
- Support onboarding training for new personnel.
- Develop standards and processes, ensuring consistent quality execution.
- Manage FTE allocation per project, aligning with budgets and adjusting as needed.
- Provide ongoing feedback, development, and coaching; conduct performance reviews.
- Lead department meetings and communicate high-level updates.
- Support internal initiatives and perform other duties as assigned.
Qualifications:
- Bachelor's degree in life sciences or related field, or equivalent experience.
- At least 6 years in clinical research with extensive Site Start-up experience.
- Leadership experience or proven competencies.
- Knowledge of GCP/ICH guidelines and clinical development process.
- People management skills and team experience.
- Proficiency with Microsoft Office and clinical software (CTMS, eTMF, EDC).
- Strong communication, organizational, and interpersonal skills.
- Experience in strategic planning, risk, and change management.
- Fluency in English.
Preferred:
- Advanced degree in life sciences or related field.
- Experience in CRO environment.
- Ability to work with leadership, analytical skills, and business acumen.
- Strong presentation and negotiation skills.
- High integrity and ethical standards.
- Leadership ability and environment creation for ownership and productivity.
- Results-oriented, accountable, motivated, and flexible.
- Effective influence, negotiation, and conflict management skills.
- Excellent communication skills.
- Occasional travel may be required.
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