Job Description:
Position Summary: Manages and oversees the day-to-day activities of Site Start-up (SSU) personnel in accordance with Standard Operating Procedures (SOPs), regulatory directives, and study-specific plans. Focuses on effective resourcing and personnel development. Provides oversight and leadership for site start-up project delivery; coordinates inter-departmental and client communication; and helps resolve administrative, personnel, and project issues.
Essential Functions:
- Develop, mentor, manage, and coach SSU personnel to ensure quality standards are maintained.
- Advocate for individual career development and responsibility.
- Maintain routine 1:1 meetings with SSU personnel to manage tasks and career growth.
- Serve as SME support for Site Start-up activities.
- Ensure SSU personnel work to high quality standards and comply with SOPs, guidelines, project plans, and regulatory requirements.
- Ensure proper resources, training, and access for SSU personnel.
- Contribute to training plan development and accountability.
- Ensure compliance with administrative tasks such as time entry, billing, and expenses.
- Participate in interviewing and onboarding of new SSU personnel.
- Develop standards and processes for staff and ensure consistent execution.
- Manage FTE allocation per project, ensuring alignment with budgets.
- Provide ongoing feedback, coaching, and conduct performance reviews.
- Lead department meetings for high-level communication.
- Support internal initiatives as needed.
- Perform other duties as assigned.
Qualifications:
- Bachelor's degree in life sciences or related field, or equivalent experience.
- Minimum 6 years in clinical research, with extensive Site Start-up experience.
- Leadership experience or proven competencies.
- Knowledge of GCP/ICH guidelines and clinical development.
- People management skills and resource management experience.
- Proficiency in Microsoft Office and clinical software (CTMS, eTMF, EDC, etc.).
- Strong communication, organizational, and interpersonal skills.
- Experience in strategic planning, risk, and change management.
- Fluency in English.
Preferred:
- Advanced degree in life sciences or related field.
- Experience in CRO environment.
Competencies:
- Leadership and team inspiration.
- Strategic thinking and business acumen.
- Effective presentation and communication skills.
- High integrity and professional standards.
- Ability to influence, negotiate, and manage conflicts.
- Excellent time management and critical thinking.
- Occasional travel may be required.
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