Manager, Functional Consulting (FINS), Workday Success Plans

Workday Limited; Paris; Sur place; EUR 80 000 - 120 000; Plein temps

Résumé du poste

A leading consultancy firm specialized in Workday solutions is seeking a team leader for its Success Plans team. This role involves guiding a team to deliver consulting services, assisting customers in optimizing their use of Workday features, and providing expert presentations and support. Candidates should have substantial experience with Workday and a passion for helping organizations derive value from technology.

Prestations

20% travel allowance

Career development opportunities

Flexible working arrangements

Qualifications

• 10+ years of functional experience in Core Financials, Spend or Supply Chain.
• 4+ years managing an implementation team.
• Workday Certification in areas such as Record to Report.

Responsabilités

• Lead a team in delivering consulting services to Workday Success Plans customers.
• Troubleshoot product configuration and guide customers.
• Conduct customer presentations on how to use Workday features.

Connaissances

Critical Thinking

Communication Skills

Leadership

Multitasking

Formation

Bachelor’s degree or relevant work experience

Outils

Workday Certification

SAP

Oracle

PeopleSoft

Ultimate Software

ADP

Ceridian

Description du poste

Would you enjoy leading a team in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers and coach less experienced team members? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!

Primary responsibilities of this role include leading a team and delivering various services to Workday Success Plans customers. To be successful, this requires :

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.
• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keeping up to date with industry practices and the ability to engage with our customers on those topics.
• Helping drive the creation of new programs to drive customer feature adoption.

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as :

• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
• Deployments including full deployment of Workday features
• Ability to travel up to 20%

About You

Basic Qualifications

• 10+ years of functional experience in at least one of the following : Core Financials, Spend or Supply Chain software solutions or systems
• 10+ years Consulting experience
• 4+ as a people manager and / or leading an implementation team working with Workday, SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian or similar applications.

Other Qualifications

• Workday Certification in at least one of the following, Record to Report, Procure to Pay or Supply Chain Management.
• Ability to gain a thorough understanding of Workday concepts as new features are released
• Ability to distill complex concepts into understandable presentations for our customers and less experienced team members
• Ability to multitask and work on multiple engagements and deliverables simultaneously while leading a team
• Strong critical thinking skills so as to understand complex, technical process issues and facilitate / influence decision making
• Excellent verbal and written communication skills
• Bachelor’s degree or relevant work experience required.
• Languages spoken either : English with French, German, Italian or Spanish.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.