Manager Case Management 290

Groupe ProductLife; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Groupe ProductLife recherche un Manager en Gestion de Cas pour superviser l'équipe de pharmacovigilance. Ce rôle implique la formation, la gestion de projets clients, et l'assurance de la conformité réglementaire. Le candidat idéal aura un diplôme en pharmacie et une solide expérience en gestion d'équipe et en pharmacovigilance.

Qualifications

• Minimum 5-10 ans d'expérience dans des services.
• Expérience en pharmacovigilance souhaitée (5+ ans).
• Compréhension des normes GVP et réglementaires.

Responsabilités

• Former les membres juniors de l'équipe sur le traitement des cas.
• Gérer des projets clients et être le point de contact unique.
• Assurer la conformité réglementaire par le contrôle qualité.

Connaissances

Sens des priorités

Gestion d'équipe

Esprit d'équipe

Méthodique

Communicant

Capacité de décision

Rigueur

Microsoft Office

Fluent in English

Fluent in French

Formation

Diplôme en pharmacie

Outils

Microsoft Office

PV databases (e.g., Argus, ArisG, SafetyEasy)

Description du poste

PLG is looking for a dedicated Manager Case Management to join our hub to oversee and work closely with our PV team to ensure compliance with regulatory standards and accurate safety data.

Responsibilities

• Key trainer for junior team members to increase quality and expand knowledge of PV case processing
• Review and identify areas of improvement
• Provide expertise and act as SME for the team, ensuring understanding of tasks by case management team
• Manage larger client projects and act as single point of contact for the client
• Monitor client KPI
• Support in the resolution of NC/CAPA, identify RCA and implement improvements
• Perform Quality Control/Medical Review and provide support to the team where necessary to ensure regulatory compliance
• Participate in audits and inspections as required
• Ensure understanding of client needs and ensure expectations are met and exceeded
• Organise team meetings as requested

Education and Experience

• Education: Pharmacy graduate
• Minimum 5-10 years experience working for service providers
• Previous experience in data entry, management, or pharmacovigilance (preferably 5+ years).
• Technical Skills: Proficiency in Microsoft Office and familiarity with PV databases (e.g., Argus, ArisG, SafetyEasy).
• Previous experience working to deadlines
• Knowledge: Understanding of GVP and regulatory standards related to pharmacovigilance.

Skills

• Sense of priorities
• Team Management
• Team Spirit
• Methodical
• Communicant
• Ability to make decisions
• Rigour
• Microsoft office
• Fluent in both English and French (Oral and Written)