LVMH Beauty Tech - CIO Office Manager

Christian Dior FR; France; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading luxury beauty technology firm is looking for a CIO Office Lead in Auvergne-Rhône-Alpes. The role involves steering IT governance and performance monitoring for diverse international beauty projects. Candidates should have 5+ years of experience in IT governance, strong management skills, and fluency in French and English. This position offers an opportunity to work in a dynamic environment focused on technology and beauty, with competitive benefits including an on-site gym and wellness programs.

Prestations

Access to a high-quality company restaurant

Discounts at Parfums Christian Dior boutique

On-site fitness center

Competitive benefits package

Qualifications

• 5+ years of professional experience in IT governance or CIO support.
• Strong understanding of IT operations and processes.
• Experience in driving international IT programs.

Responsabilités

• Monitor governance and performance across Beauty Tech.
• Manage project delivery from scoping to go live.
• Drive demand management process and KPIs.

Connaissances

IT governance

Strategic program management

Project management

Fluent French

Fluent English

Cross-functional coordination

KPI tracking

Outils

ServiceNow SPM

Description du poste

Overview

At LVMH Beauty Tech, we support the business and transformation of the LVMH Beauty Division from a technological perspective, enabling and empowering more than 30,000 employees worldwide. LVMH Beauty Tech has over 400 collaborators across 27 countries who work hand in hand with the Maisons of the Beauty Division, such as Parfums Christian Dior, Guerlain, Benefit, Loewe, or Fenty Beauty, to design, deploy, and operate solutions tailored to their needs. We contribute to the Maisons' growth by driving their technological and digital transformation through shared platforms and innovations, while respecting the specificities of each of them. By joining us, you will take part in high-impact, concrete projects within a dynamic, multicultural, and fast-transforming environment, at the crossroads of technology and beauty. In this context, we are looking for a CIO Office Lead within the IT Governance Department, to steer and deliver activities related to performance and governance for Beauty Tech teams within the LVMH Beauty Division.

Your impact

Monitor governance & performance:

• Prepare and coordinate planning and deliverables for key governance bodies (Beauty Tech Leadership Town Hall, Beauty Tech Strategic Demand Committee, COMEX Beauty Division...)
• Prepare executive reports for C-level communication, including strategic portfolio, status and roadmap, and Beauty Tech performance KPIs
• Secure production of performance dashboards across Finance, HR, Operations / Run, CIO dashboard, ensuring KPIs consistency and accuracy

Contribute to Beauty Tech Strategic roadmap and portfolio:

• Contribute to the update of Beauty Tech strategic roadmap in close relationship with Beauty Tech Centers of Excellence, including organizational footprint, IT strategic drivers, business priorities, and portfolio of initiatives to meet Maisons strategic goals
• Prepare synthesis materials to support Maisons business review, Division budget reviews, and Division-level presentations

Monitor Beauty projects:

• Drive and deliver project from scoping, kickoff, to go live and post go-live organization in a multi-Maisons and at international scale.
• Manage and coordinate all project parties
• Set up change management strategy and execution

Drive demand management process and KPIs:

• Monitor demand process through accurate governance, data, dashboard, and KPIs
• Coordinate Beauty Tech teams to ensure dashboard and KPIs delivery for Maisons CIO governance
• Act as a process owner for demand and portfolio management tool:

• Ensuring data quality, backlog prioritization, and evolution follow-up
• Securing system integration with Finance and planning tools for seamless reporting and alignment
• Drive change management and adoption across teams through ambassador's networks, and recurring lessons learned (REX)
• Lead the regional deployment of the demand and portfolio management tool for Americas, APAC, China, EMEA, ensuring core model consistency and adoption

Your profile

• You have +5 years of professional experience, including hands-on experience in IT governance, strategic program management, or CIO Office support within complex environments
• You have a strong understanding of IT operations, core technologies (applications and new tech), and IT business processes You bring experience in driving international IT programs in complex matrix environments
• You have a strong understanding of demand management processes and portfolio performance tracking
• You are experienced in supporting executive decision-making through structured reporting, KPI tracking, and portfolio monitoring. You are fluent with C-level PowerPoint presentations
• You have proven skills in coordinating cross-functional initiatives, facilitating workshops, and aligning multiple stakeholders
• You are highly organized, with strong synthesis skills and capable of transforming complex data into clear and executive-level insights
• You are proactive, adaptable, and able to support the adoption of tools, processes, and governance practices across teams
• You have a fluent level of French and English, with strong communication skills in an international context
• Experience with ServiceNow SPM or similar portfolio management tools is a plus

Live the LVMH Beauty Tech Experience

• An opportunity to grow within an international and matrix environment, at the crossroads of luxury, beauty, and technology
• Guidance and mentorship from experts in their fields
• A pleasant and people-oriented workplace, with a strong focus on quality of life at work:
  • Preferential access to a high-quality company restaurant
  • Access to the Parfums Christian Dior boutique at exclusive employee rates
  • An on-site fitness center and group classes led by certified coaches
  • Competitive benefits package (works council advantages, organized trips, health insurance, childcare solutions)

Your recruitment process

1. It starts with a 30-minute conversation with the recruiter in charge of your application, to get to know you better, your background, career goals, and how they align with the role.
2. If positive, you will meet your future manager for a one-hour interview, ideally in person, to dive deeper into the role impact, your future responsibilities and team dynamics.
3. Next, you will have 3 final interviews with members of the LVMH Beauty Divisions, offering you strategic insights into the role's broader impact.
4. Lastly, your recruiter will follow up promptly with detailed feedback and the final outcome of your application.

At LVMH Beauty Tech, we firmly believe in the strength of a collective made up of talents from diverse backgrounds, skills, and perspectives. Even if you do not meet every single requirement listed above, but you feel this role matches your experience and aspirations, we strongly encourage you to apply.