Luxury Client Experience Specialist

Valentino; Paris; On-site; EUR 28,000 - 38,000; Full time

Job summary

Maison Valentino in Paris is seeking a Client Advisor to embody the brand and drive the client experience from preparation to retention. You will focus on sales achievement, clienteling, and product storytelling while navigating store operations and data-driven insights across all channels.

The role emphasizes engaging existing clients, recruiting new ones, and leveraging company tools to maintain stock and report insights that shape marketing efforts.

Responsibilities

• Meet individual sales targets and contribute to overall store objectives.
• Engage clients through every selling opportunity—walk-ins, private appointments, distance sales, and partnerships.
• Master Valentino product knowledge and storytelling to enhance the client experience.
• Ensure store operations compliance and accurate stock management and documentation.

Skills

Sales

Clienteling

Product knowledge

Operations

Data management

Tools

SAP

PRISM

Smart XP

MY-V XP

Training App

After Sales App

Job description

Maison Valentino in Paris is seeking a Client Advisor to embody the brand and drive the client experience from preparation to retention. You will focus on sales achievement, clienteling, and product storytelling while navigating store operations and data-driven insights across all channels.

The role emphasizes engaging existing clients, recruiting new ones, and leveraging company tools to maintain stock and report insights that shape marketing efforts.