Loss Prevention Officer

Accor; Issy-les-Moulineaux; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Accor, une entreprise leader dans l'hôtellerie, recherche un agent de sécurité passionné par l'accueil et la protection des clients. Vous serez responsable de la surveillance des installations, de l'assistance en cas d'urgence et de l'application des procédures de sécurité. Rejoignez une équipe dynamique et bénéficiez d'opportunités de développement au sein d'une entreprise mondiale renommée.

Prestations

Carte de réduction pour les séjours dans les hôtels Accor

Programmes de formation et de développement des talents

Opportunités de croissance au sein de la société

Qualifications

• Minimum 1 an d'expérience dans le secteur de la sécurité.
• Fluent en langue nationale, bonne maîtrise de l'anglais.
• Connaissances des lois et procédures applicables au poste.

Responsabilités

• Surveiller le système de sécurité et maintenir un registre des incidents.
• Aider dans les situations d'urgence et rendre les premiers secours si nécessaire.
• Assurer la couverture de sécurité pour les invités VIP.

Connaissances

Écoute

Communication

Formation

Baccalauréat en hôtellerie ou domaine connexe

Description du poste

Join us at Accor, where life pulses with passion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition : tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitality is a work of heart ,

Join us and become a Heartist .

Job Description

• Monitor CCTV, fire alarm and security system.Maintain a logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.To make regular rounds of assigned areas and observe any abnormal activities on the part of guests or connectors.Be alert non-guest or suspicious person wondering around hotel, report to Supervisor or Duty Manager.To assist the duty manager in inspecting the rooms of doubtful clients and assisting with suspected “walk outs” or “skippers” i.e. guests who attempt to leave without paying.Assist in any fire or other emergency situations.To investigate any offense reported whilst on patrol and to ensure full details are made available to the police when necessary.Provide security coverage for VIP Guests, big groups during checking in / out of the Resort.Ensure that all guests and connectors accidents / incidents receive immediate and professional First Aid treatment by the Loss Prevention Department.Be familiar with the Fire Emergency Plan and also a member of Emergency Respond Team (ERT). Take necessary action whenever the Fire Alarm Activates. Render first aid to the sick or the injured person.

Qualifications

• Bachelor's degree preferably in hospitality or related field
• At least 1 years’ experience in the sector or related professional area and impeccable knowledge of Security professions.
• Fluent in the national language, good speaking, reading, writing and understanding English.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Knowledge of relevant equipment, policies, procedures to promote effective operations for the protection of people, data and property.
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our CorporateSocial Responsibility and Environmental, Social, and Governance (ESG) activities.