Lisbon: French Customer Support Specialist (On-site)

Cross Border Talents; Lyon; Sur place; EUR 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Meal and transport allowances

Health insurance from day 1

On-site position in central Lisbon

Relocation support

Résumé du poste

Cross Border Talents in Lisbon is seeking a customer service specialist to support French-speaking customers in a fast-paced environment. You will handle inquiries via phone, email, and chat while delivering empathetic, solution-focused assistance.

Requirements include native-level French (C2) and English at least B2, EU residency, and willingness to work on-site in central Lisbon with rotating shifts. Relocation support and health insurance are offered.

Qualifications

• French C2 level required.
• English B2 level required.
• EU ID or Residence Card or equivalent.
• Availability to work on-site in Lisbon.
• Strong problem-solving and communication skills.

Responsabilités

• Provide customer support via phone, email, and chat.
• Troubleshoot and resolve customer issues.
• Maintain high-quality service in a fast-paced environment.

Connaissances

French C2

English B2

Description du poste

Cross Border Talents in Lisbon is seeking a customer service specialist to support French-speaking customers in a fast-paced environment. You will handle inquiries via phone, email, and chat while delivering empathetic, solution-focused assistance.

Requirements include native-level French (C2) and English at least B2, EU residency, and willingness to work on-site in central Lisbon with rotating shifts. Relocation support and health insurance are offered.