Lightwell Security Technical Account Manager

Red Hat; Puteaux; Sur place; EUR 110 000 - 160 000; Plein temps

Avantages offerts par ce poste

Flexible work environments

Travel internationally

Résumé du poste

Red Hat seeks a seasoned Security TAM for Lightwell to act as a trusted advisor, coordinating with engineering and product teams to resolve security issues and accelerate software development lifecycles.

You will mentor customer teams on security best practices, contribute to knowledge bases, and develop scalable solution patterns while collaborating with product security, partners, and customer operations teams to drive secure adoption. International travel is required.

Qualifications

• 10+ years in software development, security, or related roles.
• Proven track record advising senior IT and business leaders.
• Strong experience with agile, Scrum and DevOps.
• Deep understanding of CI/CD and software supply chains.
• Expertise with containerized deployments and image building.
• Experience with artifact repositories and workflow tools.
• Solid knowledge of unit testing and governance checks.
• Excellent written and verbal communication in English and French.

Responsabilités

• Liaise with Product Security, partners, and customer security teams on security paradigms.
• Facilitate use of Lightwell for triage, patching, and backporting.
• Provide best practices for consuming Lightwell libraries in DevOps lifecycles.
• Develop customer engagement plans, maintain environment docs, and respond to requests.
• Partner with engineering, product management, and support to resolve issues.
• Mentor customer teams on security practices and contribute to knowledge bases.
• Develop patterns to guide platform adoption and enterprise success.

Connaissances

Strategic advisory

OpenShift

Kubernetes

CI/CD

DevOps

Security best practices

Communication skills

Fluent English

French language

Patch management

Formation

Bachelor's degree in computer science or related field

Outils

OpenShift

Kubernetes

Docker

Podman

Git

Jenkins

GitLab Pipelines

GitHub Actions

JFrog Artifactory

Nexus

Ansible

Description du poste

Job Summary

The Security TAM for Lightwell serves as a trusted advisor and Subject Matter Expert on Lightwell, while collaborating with engineering and product teams to resolve technical issues. The Lightwell Security Technical Account Manager is the interface between our Lightwell customers and our engineering teams.. They are key in accelerating software development lifecycles and OS patching with Red Hat Consulting, mentoring customer teams on security best practices, contributing to knowledge bases, and building solution patterns.

What Will You Do

• Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.
• Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting.
• Provide best practices for consumption of Lightwell remediated libraries as part of our customer's software development lifecycle alongside Red Hat Consulting.
• Develop customer engagement plans, maintain environment documentation, and respond to support requests.
• Partner with engineering, product management, and support teams to debug and resolve technical issues.
• Mentor customer teams on security best practices and contribute to the Red Hat knowledge base.
• Develop solution patterns to guide platform adoption and ensure long-term enterprise success.

What You Will Bring

• 10+ years of experience in a software development, security role, customer support,, engineering, or QA.
• Demonstrated track record in a strategic advisory role to senior IT and business executives.
• Applied knowledge of agile, scrum, and DevOps team methodologies.
• Deep understanding of software supply chains, continuous integration and continuous delivery (CI/CD).
• Advanced expertise in containerized application deployment (OpenShift, Kubernetes) and non-containerized deployment (Ansible/AAP).
• Familiarity with image building (Docker, Podman) and version control methodologies (git).
• Experience with artifact repository tools (Red Hat Quay, JFrog Artifactory, Sonatype Nexus, uDeploy).
• Hands-on knowledge of workflow tools (Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, Red Hat Pipelines).
• Advanced knowledge of unit testing basics (JUnit, pytest) and governance automation checks.
• Understanding of library versioning (semver) and the broader Java ecosystem.
• Outstanding written and verbal communication skills to convey complex technical information concisely.
• Associate's, Bachelor's degree, or higher in computer science or a technical discipline.
• Willingness to travel internationally and to customer locations as required.
• Executive presence and communication skills in English and French (native).

Nice To Have

• Passion for open-source software and the Red Hat technology portfolio.
• Previous experience as a developer, consultant, or solutions architect.
• Red Hat Certified: RHCE (RHCA preferred)
• Relevant security certification (CISSP, CCSP, CompTIA Security+, CC, CEH).

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

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