Lead Product Operations (x/f/m)

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Job Title: Lead Product Operations

As a Lead Product Operations, you will play a critical role in elevating our product teams to the next level of maturity. You will leverage your extensive experience in product management, particularly in scaling up companies, to provide guidance, support, and best practices to our product teams. Your primary focus will be on transforming feature teams into empowered product teams capable of driving innovation and delivering impact through exceptional products and services.

Responsibilities include but are not limited to:

1. Product Management Guidance: Provide expert guidance and mentorship to our product leadership team and product teams on product management best practices, methodologies, and frameworks.
2. Toolkit Development: Develop and deliver tailor-made toolkits, templates, and resources to support product teams in their transition to empowered product teams.
3. Process Improvement: Lead high-impact projects to streamline and optimize product management processes across the organization, driving efficiency, effectiveness, and reducing time-to-market.
4. User Proximity: Develop and maintain a framework for tracking, organizing, and centralizing user feedback and insights.
5. Cross-functional Collaboration: Foster collaboration and alignment between product teams and other key stakeholders, including engineering, design, security, go-to-market, and sales.
6. Training and Development: Lead training sessions, workshops, and knowledge-sharing sessions to enhance the product management capabilities of team members at all levels.
7. Stay Updated: Stay abreast of industry trends, emerging technologies, and best practices in product management, and incorporate relevant insights into our processes and strategies.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

Qualifications:

• 7+ years of experience in product management and/or product operations, with a focus on scaling up companies. Experience in consulting is a plus.
• Proven track record of success as a PM/LPM or Product Operations Manager, preferably in a high-growth environment.
• Deep understanding of product management methodologies including AI for PMs.
• Strong leadership and communication skills, with the ability to inspire and influence cross-functional teams.
• Excellent problem-solving abilities and a data-driven mindset.
• Bachelor's degree in business, engineering, computer science, or a related field. MBA or advanced degree is a plus.

What we offer

• Employee share plan for every Doctoliber (BSPCE)
• Free Health Insurance for you & your family
• Quarterly bonus
• Up to 14 days of RTT
• A flexible workplace policy offering both hybrid and office-based modes
• Flexibility days allowing work in EU countries and the UK, 10 days per year
• Lunch voucher with Swile card
• Work Council subsidy for sport club memberships or creative classes
• Bicycle subsidy
• Reimbursement of public transportation or company car (only for Field Sales)
• Relocation support for international mobility
• Slean voucher for home-office furniture

The interview process

1. Interview with the Talent Partner
2. Interview with the Hiring Manager, our Head of Product Operations
3. Case study interview with the Hiring Manager
4. Final interview with our Product Operations Senior Director
5. At least one reference check

At Doctolib, we believe in improving access to healthcare for everyone—regardless of background. We are an equal opportunity employer and celebrate diversity. We encourage applicants from all backgrounds to apply and let us know if accommodations are needed during the interview process.

All application data is processed by Doctolib in accordance with our privacy policy. For questions or to exercise your rights regarding your data, please contact us at [contact information].