Konnect Wifi Coordinator

This is a satellite-connected WiFi hotspot solution for key territories in Africa.

This enables communities in rural areas to have access to high-speed Internet even in the most remote locations.

The Konnect Wifi solution offers maximum flexibility.

Our customers buy a Wi-Fi voucher to match their needs in terms of data, time and speed.

All our customers must buy a voucher and bring their smartphone / PC to access the Internet.

Your tasks: You will work on:

• In-depth analysis of KPI's & Key numbers (key countries / key partners)
• Monitor and analyze performance indicators (optimize quality analysis approach)
• Income monitoring and joint work with manager to find areas for improvement & development
• Come back with proposals to improve revenue, sales & profitability based on data analysis
• Support in preparing monthly meetings: analysis, action plan, forecast & correctional actions
• Provide support to account managers & partners: telephone assistance, remote monitoring, problem-solving in the field...
• Coordination with logistics to follow-up on inventory/request additional material

You are involved in:

• Development of management dashboards & optimization of reporting production
• Weekly and monthly partner meetings
• Internal business review with your manager and Senior Sales Director
• Weekly internal meeting

You support:

• Our regional teams
• Our key partners

Skills required:

• You are preparing a bac + 3 diploma in (training) + Work-study program if applicable: 3 weeks at the company and one week at your school
• You have knowledge of tools such as Salesforce, CRM, Platform customer management.
• You have excellent:
• communication
• team spirit
• problem-solving behavior

You have a professional level of English.

Your strengths:

• Proficiency in computer software
• A good grounding in platform/computer park management
• Experience in implementation and management
• Proven experience in network monitoring or management

You will be based at the Issy-Les-Molineaux site, a stimulating, modern environment, cross-cultural, at the heart of the various players in the French telecommunications industry, and close to transport!