Key Account Manager France

We blend care and creativity to nourish the world.

Griffith Foods is a global product development partner specializing in high-quality food ingredients. We serve global and regional food companies worldwide.

As a family business, we’ve valued people above all else for 100 years. Griffith is renowned for true collaborative innovation. Our people care. We're committed to helping our customers create better products and a better, more sustainable world. Learn more about Griffith Foods on www.griffithfoods.

Purpose of the role:

As a member of the Sales team in France and reporting to the Sales Director France-Italy, you will drive part of the sales of Griffith Foods products in France to grow the business in alignment with the company’s strategic goals by building and strengthening relationships with key customers belonging to the QSR Foodservice segment.

Responsibilities:

Customer Relationship Management

• Cultivate and strengthen partnerships with customers to enhance revenue and margin growth.
• Drive acquisition of new customers aligned with business goals.
• Organize and lead customer visits, workshops, and engagements to identify proactive and reactive opportunities.

Sales and Commercial Strategy

• Negotiate prices to align with strategic objectives focusing on volumes and margins.
• Prepare offers, draft contracts, and ensure timely follow-ups.
• Proactively enhance profitability through price adjustments, value engineering, and optimization of the product mix.
• Guarantee market share and manage customer portfolios to minimize risks and secure payments.
• Monitor market trends, competitor activities, and innovations, sharing insights with the business.
• Actively contribute to sales meetings and align with the strategic goals.
• Manage and maintain account plans ensuring alignment with country and segment objectives.

Operational Excellence

• Provide accurate customer forecasts to facilitate effective planning and scheduling.
• Coordinate technical and commercial activities to reach projects hit rate targets.
• Share customer feedback and complaints with relevant teams for resolution by ensuring clear and effective communication both internally and with customers.
• Deliver appropriate sales reports after customer interactions, market observations, or competitor analysis.

Team Collaboration

• Collaborate closely with R&D, Culinary, and Marketing Teams to orchestrate a dynamic pipeline of projects with the customers integrating the entire Griffith Foods solutions (seasonings, sauces & marinades, coating systems, functional blends).
• Partner with internal teams including customer service, finance, and supply chain to support business needs.
• Ensure proper implementation of European / French strategies.
• Support the broader sales team as needed.

Requirements:

• Bachelor's or Master's Degree preferably in Food Sciences, Business Administration, Economics, or equivalent combination of education and experience.
• Minimum 8 years experience in sales of ingredient solutions (ideally seasonings, sauces & marinades, or coating systems) in B2B, preferably for the QSR Foodservice market.
• In-depth knowledge of the food industry and market characteristics and trends.
• Proficiency in English and French is required (Italian is a plus).
• Proactive mindset and able to work independently and as part of a team.
• Strong commercial acumen and proven negotiation skills.
• Excellent analytical, interpersonal, and organizational abilities.
• Willingness to visit customers frequently in France (mainly based near Paris).
• Requirement to come frequently to our French office.

Working at Griffith Foods:

We are a caring family company where everyone has the opportunity to grow, follow their own personal purpose, and find fulfillment in their work. We support each other, demonstrate mutual respect, and nourish people's well-being.

We believe in doing the right thing, especially when it is hard to do, and recognize that our success depends on our customers' success. Consequently, we work together leveraging our skills, knowledge, and ideas to create exceptional products and solutions.

We value diversity at our company and celebrate our cultural and personal differences, knowing that together we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

If you need assistance or an accommodation due to disability, you may contact us at.

Other details:

• Job Family: Sales and Business Development
• Job Function: Commercial
• Pay Type: Salary
• Employment Indicator: Regular

Required Experience: Manager

Key Skills: IT Hardware, Ado, Agriculture, Market Research, Art and Craft

Employment Type: Full-Time

Experience: years

Vacancy: 1