Key Account Manager - France

Amcor; Courbevoie; On-site; EUR 70,000 - 100,000; Full time

Job summary

Amcor Limited in France is seeking a strategic Key Account Manager to manage and expand partnerships with a key client, L’Oréal. You will drive tailored account strategies, identify growth opportunities, and coordinate with internal teams to deliver customized packaging solutions that meet client needs and expectations.

The role emphasizes strong relationship management, negotiation, and the ability to align cross‑functional teams across R&D, production, logistics, quality, and PLM to ensure

Job description

Accelerate the possible by joining a winning Amcor team that is transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

The Key Account Manager (KAM) is responsible for managing and expanding relationships with a strategic customer : L'Oreal. This role focuses on developing tailored scope strategies, driving sales growth, and ensuring high levels of customer satisfaction by delivering customized solutions.

Key Responsibilities:

Account Management

• Act as the primary point of contact for key accounts within the defined scope.
• Build and maintain strong, long-term relationships with customer decision-makers and internal stakeholders.
• Understand client needs deeply and deliver customized solutions to meet those needs.

Sales & Strategy

• Develop and implement strategic account plans aimed at achieving revenue and profitability targets.
• Identify and capitalize on growth opportunities within existing accounts & scope, as well as pursue new business.
• Monitor market trends and competitor activities to inform and adjust sales strategies.
• Collaborate closely with internal teams including R&D, production, logistics, quality, and PLM to meet client expectations.
• Coordinate cross-functional efforts internally and externally to ensure timely delivery and quality assurance.
• Organize and facilitate meetings with customers, involving relevant stakeholders from both parties.
• Coordinate and follow up on project progress to ensure timely delivery and client satisfaction.

Negotiation & Contracts

• Lead contract negotiations, pricing discussions, and the establishment of service agreements.
• Ensure all agreements comply with company policies and customer requirements.

Reporting & Analysis

• Track and analyze account performance metrics regularly.
• Prepare reports detailing sales data, trends, and opportunities for improvement.

Key Skills Summary:

• Strong relationship‑building and customer management skills
• Strategic sales and negotiation expertise
• Excellent communication skills and interpersonal abilities
• Solid commercial awareness and understanding of market trends
• Ability to manage multiple contacts and projects simultaneously
• Cross‑functional collaboration and teamwork
• Analytical problem‑solving and data‑driven decision‑making
• Adaptability to changing environments and resilience under pressure
• Proficiency with CRM tools and Microsoft Office suite
• Customer‑focused mindset
• High adaptability to changing environments and to different internal or external stakeholders.

About Amcor

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
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