Key Account Manager

Medium; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading global provider of food ingredients is seeking a Key Account Manager for the North of France. The successful candidate will manage customer relationships, drive contract processes, and enhance brand awareness in the food manufacturing sector. Candidates should have experience in the industry and be fluent in French and English. This position offers the opportunity to work in a dynamic, inclusive environment that values diversity and professional growth.

Prestations

Professional development programs

Opportunity to work on international projects

Dynamic and inclusive work environment

Qualifications

• Experience in Food Manufacturers & Small & Medium enterprises in the French market.
• Expertise in chocolate, compound, fillings & creams within an industrial/SME environment.
• Fluent in French and English, with Italian as a plus.

Responsabilités

• Develop and manage customer relationships.
• Drive contract management processes.
• Increase Irca's brand awareness in FM/SME markets.

Connaissances

Food Manufacturing Experience

Customer Management

Contract Management

Market Analysis

Team Collaboration

Formation

Bac+5/Bac+3 in Sales

Outils

Outlook

Description du poste

Company

IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry, confectionery and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery/pastry ingredients. IRCA is becoming a global leader in the semi-finished ingredients industry, with 22 manufacturing facilities in Europe, US and Vietnam, more than 2.400 employees and a turnover of €1 billion.

What we offer

IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.

Purpose of Position

We are looking for a Key Account Manager for the North of France.

The candidate will have experience in the Food Manufacturers & Small & Medium enterprise environments in the French market.

The expert will act as a market & product expert, on the full portfolio of Irca group.

He/she will bring full customer management from prospection to monitoring results, through fulfilling the pipeline of opportunities.

In order to leverage up the FM activities, he will share his extended knowledge with the team in order to drive all opportunities without boundaries.

The expert will also drive this business mostly on a contract base business with the need to manage the anticipation and contract management process.

As Irca needs more awareness in this customer category, he will also bring his extended view of the market to support the full Irca multibrand approach.

Description of main Activities /responsibilities

• Plan & strategy: Participate to the preparation of the plan. Explore the market expectation to be fulfilled. Contract management processes. Fulfill the opportunity pipeline & support the possible NPD processes. Support the full Order to Cash model.
• Customer and Sales orientated activities: Participate to customer meeting. Support the feedback to bring to the customers. Bring a strong contract management process with customers. Possible support to look through the post-listing processes.
• Irca awareness: Contribute within the team to extend the awareness Irca multibrand approach within FM/SME customer category (i.e. : industrial association participation).

Education

• Bac+5/Bac+3 in Sales

Professional Skills

• Expert in Chocolate, compound, filling & creams, fruit within a industrial / SME environment

Experiences

• Extended experience in FM/SME in managing multibrand or multicategory environment

Language Skills

• Fluent French and English and/or Italian as a plus

Computer Skills

• Proficient in the use of Outlook

Behavioural requirements

Communicates effectively • Team player and aim to deliver • Flexible to adapt to moving environment • Entrepreneur mindset

We welcome applications from candidates of all genders, backgrounds, identities, nationalities, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive.