Key Account Manager

JR France; Les Ulis; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading influencer marketing platform is seeking a skilled Account Manager to enhance client relationships and drive growth. In this role, you'll be the strategic partner for clients, helping them optimize their influencer marketing strategies and ensuring continuous satisfaction through tailored recommendations and effective platform training.

Qualifications

• Experience in Account Management or Client Success in SaaS or digital marketing.
• Proven ability to manage client portfolios.

Responsabilités

• Build long-term relationships and ensure client satisfaction.
• Drive client growth and identify upsell opportunities.
• Onboard new clients and provide training on platform usage.

Connaissances

Client Satisfaction

Relationship Management

Negotiation

Problem Solving

Analytical Skills

Communication

Formation

Bachelor’s or Master’s degree in Business, Marketing, Communications

Description du poste

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Lefty is an influencer marketing platform that empowers brands to optimize their strategy and automate their workflow. Lefty helps brands and agencies manage top-performing influencer programs, including talent discovery, relationship management, campaign reporting, performance measurement, and competitive benchmarking. The world’s top luxury and lifestyle brands choose Lefty to maximize their influencer insights and elevate their audience’s brand experience.Role DescriptionWe’re looking for a skilled and client-focused Account Manager to join our NYC office. This is a unique opportunity for someone who thrives on building strong relationships, delivering measurable impact, and helping brands take their influencer marketing strategy to the next level.

Responsibilities:

As an Account Manager, you’ll be the strategic partner our clients rely on to:

• Build long-term relationships and ensure client satisfaction and retention
• Drive client growth by identifying upsell opportunities and delivering tailored recommendations
• Deep dive into client goals to craft action plans that maximize their use of the Lefty platform
• Onboarding of new clients and provide training on effective platform usage
• Lead workshops and strategic sessions on influencer marketing and platform usage best practices
• Act as the voice of the customer — gather feedback and influence platform improvements

Qualifications

• Experience in Account Management or Client Success, ideally in SaaS, digital marketing, or influencer tech
• Proven ability to manage client portfolios and grow strategic accounts
• Strong communication, negotiation, and problem-solving skills
• Analytical mindset — you’re comfortable working with data and performance metrics
• Experience with influencer marketing is a big plus
• Organized, autonomous, and proactive
• Fluent in spoken and written English; a second language is a plus
• Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field