Key Account Management Coordinator – Group Strategy

Accor; Issy-les-Moulineaux; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Navigo reimbursements up to 75%

SNCF train subscription reimbursement

Sustainable mobility allowance

1/2 day per month off

Job summary

Accor invites you to join its Global Strategy team in Issy-les-Moulineaux for a 6-month internship starting January 2027. You will work on rolling out the Key Account Management program across regions, collaborating with Operations, Legal, Data and other corporate teams.

You will contribute to phase-based implementation, participate in governance, and gain hands-on experience in a multinational hospitality group.

Qualifications

• Internship in a business school with 6-month duration.
• Must provide signed internship agreement.
• Fluent in English and French.

Responsibilities

• Support allocation of accounts to KAMs and help prepare onboarding materials.
• Monitor CRM data quality and assist with dashboards and KPI reporting.
• Build account intelligence and support cross-functional governance across markets.

Skills

PowerPoint

Excel

Data dashboards

KPIs

AI interest

Cross-functional

Education

Master 1/2 in Business

Tools

Microsoft Office

Job description

Key Account Management Coordinator – Group Strategy

• Temps complet

6-month internship starting January 2027 in Issy-les-Moulineaux. A signed internship agreement from an accredited higher education institution is required.

Join Accor — a professional journey at the heart of a committed, international group

Accor, a global leader in hospitality, present in more than 110 countries with 5,500 hotels, welcomes you to its offices located in Issy-les-Moulineaux.

This is where the Group's global expertise comes together: strategy, finance, human resources, legal, technology, marketing, sustainability, communication, audit, procurement, etc.

Joining Accor as an intern means contributing to real projects and building your experience alongside engaged, international teams.

The context

You will join Accor's Global Strategy team, which leads the worldwide deployment of Key Account Management (KAM). Its ambition: to strengthen our partner relationships and create more value across the Group.

Your playground: an international, cross-functional project, run hand in hand with Operations, Development, Legal, Data, Data Governance, Artificial Intelligence and other corporate teams.

Your mission

This is where your greatest challenge awaits: help roll out the KAM program globally, across every region, through 3 key phases.

• Phase 1 – Allocation: support the listing, segmentation and allocation of accounts to KAMs, and contribute to SOPs, onboarding and training materials for KAMs.
• Phase 2 – Focus CRM: monitor CRM data cleaning, completeness and accuracy, and contribute to reporting, dashboards and the follow-up of key indicators.
• Phase 3 – Account Animation: build account and owner intelligence to help set clear business objectives per account type, and help animate and engage the KAM community through communication, knowledge sharing and incentive initiatives.
• Across all phases: support program governance (stakeholder coordination, follow-up materials, progress monitoring across markets) and explore responsible, AI-enabled ways of working.

And you?

Your profile:

• Degree program: business school, Master 1 or Master 2
• Internship duration: 6 months — Start date: January 2027
• A signed internship agreement from an accredited higher education institution is required.

Appreciated skills:

• Strong command of Microsoft Office, particularly PowerPoint and Excel
• Business-oriented, with an interest in data, dashboards and KPIs
• Interest in Artificial Intelligence and new ways of working
• Excellent communication skills in an international and cross-functional environment
• Rigorous, methodical, proactive and autonomous

Languages:

• Fluent in English and French

Why join us?

Your benefits during the internship

• Internship compensation in accordance with applicable regulations (internships over 2 months)
• Reimbursement of Navigo public transport pass up to 75%
• Reimbursement of SNCF train subscription up to 50% (can be combined with Navigo)
• Sustainable mobility allowance (bike, scooter…)
• ½ day of authorized absence per month, cumulative over the internship period
• Access to collaborative workspaces, on-site restaurants, and wellness areas

Our commitments

To the world

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
• We adopt a continuous improvement approach to reduce the environmental impact of digital across all our projects.
• Quality supervision with a dedicated internship mentor and meaningful responsibilities.
• Regular feedback sessions to support you throughout your experience at Accor.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We adapt to the specific needs of our employees, particularly those with disabilities.

For us, recruitment is above all a story of encounters.

Our recruitment process

• One or two interviews with the manager and team members,
• Personalized feedback.