Junior Travel Designer (Lyon)

Essentially French - Travel; Lyon; Sur place; EUR 30 000 - 42 000; Plein temps

Résumé du poste

Essentially French, a DMC in Lyon, seeks a Junior Travel Designer to identify and convert opportunities, negotiate with partners, and nurture client relationships from first contact to booking. You will work with operations and management to hand over files smoothly and maintain client experience to reflect company standards.

The role is client-facing, requiring strong interpersonal skills, sales drive, and adaptability in a fast-paced environment.

Qualifications

• Sales-driven and relationship-focused.
• Fluent in French and English, written and spoken.
• Experience in a DMC, tour operator, or similar sales environment preferred.

Responsabilités

• Negotiate with partners (hotels, local providers) to secure best terms and availability.
• Ensure customer satisfaction through the sales process from first contact to confirmation.
• Build and maintain relationships with clients, suppliers and partners while representing the company image and values.

Connaissances

Sales driven

Excellent communicator

Creative

Proactive

Highly organized

Calm under pressure

Attention to detail

Autonomous

Itinerary planning

Open to feedback

Fluent French

Fluent English

Flexible working hours

CRM tools familiarity

Knowledge of France destinations

DMC/tour operator experience preferred

Persuasive

Outils

Salesforce

We Travel

Google Workspace

Office Pack

Google Drive

Description du poste

Essentially French is a DMC (Destination Management Company) that believes true luxury lies in time: the time devoted to living unforgettable moments. We organize high end trips across France with precision, relying on a network of trusted partners and deep local knowledge. We are part of Travel Collection, a global network of DMCs. Being part of this collection means joining a true family, sharing a strong team spirit, and benefiting from structured tools and training that support growth in a stimulating environment.

Our motto: "Our ambitions are our only limits". Everyone can grow and innovate within this dynamic and ambitious community.

As a Junior Travel Designer at Essentially French, you will identify and convert new business opportunities, negotiate with our network of partners, and build lasting relationships with clients and travel agents. You will work closely with the operations team and management to ensure every file is handed over smoothly and that the client experience reflects our standards from first contact to booking. This is a client facing role that requires strong interpersonal skills, sales drive, and the ability to stay adaptable in a fast paced environment.

Main responsibilities:

• Negotiate with partners (hotels, local providers) to secure the best terms and availability.
• Ensure customer satisfaction throughout the sales process, from first contact to confirmation.
• Build and maintain strong relationships with clients, suppliers, and strategic partners while embodying the company's image and values.
• Coordinate closely with the operations team during handover and clarification of files.
• Manage multiple projects simultaneously, respond to last minute requests, and adapt to market changes to maintain the agency's competitiveness.
• Use management software (Salesforce, We Travel, etc.) to track opportunities and improve sales performance.
• Contribute to improving internal sales workflows and documentation.

Candidate Profile

• Sales driven: you're motivated by building relationships and converting opportunities into bookings.
• Excellent communicator: you write and speak clearly and persuasively with clients, partners, and internal teams.
• Creative: you bring fresh ideas and know how to design experiences that stand out.
• Proactive: you anticipate needs and take initiative without waiting to be asked.
• Highly organized: you are structured and comfortable managing several active files at once.
• Calm under pressure: you handle last minute changes and unexpected situations without losing track.
• Detail oriented: you catch inconsistencies before they become problems.
• Autonomous: you take ownership of your workload without needing constant supervision.
• Skilled itinerary builder: you know how to design a logical, well paced itinerary that flows smoothly from start to finish.
• Open to feedback: you receive feedback with maturity, put it into practice, and use it to improve.
• Fluent French: you operate comfortably in French, both written and spoken.
• Fluent English: you operate comfortably in English, both written and spoken.
• Flexible with working hours and days during client trip follow up.
• Comfortable with tools: CRM (Salesforce), Google Workspace, Office Pack and Google Drive tools.
• Good knowledge of France: you are familiar with destinations, seasonality, transport, and supplier dynamics across the country.
• Prior experience in a DMC, tour operator, or similar sales environment (appreciated but not required)
• Curious, proactive, rigorous, and persuasive.

Joining Essentially French means becoming part of an international community that values initiative and provides support to help you reach your goals.

It also means:

• Joining a young, dynamic, and supportive team.
• Taking part in varied and enriching projects.
• Developing sales and client relationship skills in a stimulating, formative environment.
• Taking ownership of a role with real responsibilities.

Monthly net salary (charges and benefits included): to be defined based on profile and experience.