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Back Market recherche un(e) Seller Support Advisor pour améliorer l'expérience des vendeurs. Vous aurez la responsabilité de répondre aux demandes des vendeurs, d'analyser les dysfonctionnements et de collaborer avec différentes parties prenantes. Ce poste dynamique offre un environnement de travail hybride et des opportunités de développement de carrière.
Were here to help make tech reliable affordable and better than new. Were a global marketplace for refurbished devices helping lower our collective environmental impact by providing trustworthy affordable tech with 92% less carbon emissions than new.
Yep you read that right. Turns out refurbished tech is way better for the planet than new. In fact With every device purchased on Back Market our positive impact on the planet grows. From our Customer Care representatives to our software engineer every individual at Back Market cuts the planet and consumers a break. Our mission is simple : to do more with what we already have.
Are you ready to join us
In order to improve seller experience and satisfaction using Back Market we are looking for a motivated and talented Seller Support Advisor.
At Back Market our Seller Support Advisors are pivotal to our success. You will be able to contribute to the overall business by leveraging your findings and supporting our sellers across their partnerships with Back Market.
As a member of the Seller Success Team you will be responsible for managing Seller Support Center requests.
Fluent french and english is a musthave
YOUR MISSION (IF YOU ACCEPT IT) :
YOU ARE IN THE RIGHT PLACE IF :
Skills
WHY SHOULD YOU JOIN US
At Back Market were committed to hiring and supporting diverse teams of people from all backgrounds experiences and perspectives its one of the reasons were such a highscoring certified B Corp company (93.2).
No matter your role and seniority level youll enjoy impactdriven work with handson career development in an innovative driven and fastpaced environment with benefits to match like :
A mission driven work environment where your day to day makes an impact on the planet. Seriously.
Hybrid work environment with 2 remote days a week and 1 remote work week per quarter plus 3 flex days.
Employee Resource Groups including mentorship programs comprehensive accessibility policies and cultural competency training.
At Back Market we strive to create a workplace that embodies the world were trying to change. Weve embedded our diversity equity and inclusion principles into our DNA from dedicated staff to employee resource groups to our company values.
We know that the perfect background for a role doesnt mean the perfect fit we encourage you to apply for a role even if you think you may not have all the qualifications.
If reasonable accommodations are needed for the interview process please do not hesitate to discuss this with the Talent Acquisition Team.
Required Experience :
Junior IC
Key Skills
Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage
Employment Type : Full-Time
Experience : years
Vacancy : 1