Junior Client Service Advisor

Wingers Life and Careers; Toul; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An established industry player is seeking enthusiastic individuals for a customer service role in Toul. This full-time position involves warmly welcoming customers, managing inquiries related to banking products, and efficiently resolving complaints. Ideal candidates will possess strong communication skills, particularly in English, with a preference for those who can also speak Chinese. If you're passionate about providing exceptional customer service and thrive in a dynamic environment, this opportunity is perfect for you to grow your career in the banking sector.

Qualifications

• University degree or fresh graduates are highly recommended.
• Good oral, written, and communication skills in English; Chinese is a priority.

Responsabilités

• Greet customers with a warm welcome.
• Handle customer complaints or refer them to the appropriate area for action.
• Attend to customers' enquiries related to bank products and services.

Connaissances

Communication Skills

Customer Service

Problem Solving

English Language

Chinese Language

Formation

University Degree

Fresh Graduates

Outils

MS Word

MS Excel

Description du poste

Full Time Toul Kork, Teuk Thla & Chraoy Chongva Posted 2 months ago

Main Responsibilities

• Greet customers with a warm welcome.
• Handle customer complaints or refer them to the appropriate area for action.
• Manage queues effectively.
• Attend to customers' enquiries related to bank products and services.
• Accurately identify customers' queries and provide quick resolutions.

Job Requirements

• University degree or fresh graduates are highly recommended.
• Good oral, written, and communication skills in English; Chinese is a priority.
• Computer literate (MS Word and MS Excel).